Data at Your Fingertips: Explore Our New Reporting and Statistical Capabilities By Ryan Ashbrook Tuesday at 01:29 PM
SJ77 Posted June 17, 2019 Share Posted June 17, 2019 Hi If anyone uses mass payout with IPS to pay contributors, why is it we see it twice on the PayPal side. What happens exactly? (See screen shot) Link to comment Share on other sites More sharing options...
SJ77 Posted June 17, 2019 Author Share Posted June 17, 2019 Both of the above charges are the same thing. One says mass payout the other is a payment directly to the user. But why? Link to comment Share on other sites More sharing options...
Joel R Posted June 18, 2019 Share Posted June 18, 2019 Can you check with PayPal? Link to comment Share on other sites More sharing options...
SJ77 Posted June 18, 2019 Author Share Posted June 18, 2019 I did, they said it has to do with how ips is using the api and they asked me to check with ips. Lol 😂 Link to comment Share on other sites More sharing options...
Mark H Posted June 18, 2019 Share Posted June 18, 2019 Can you please open a ticket to support with a link to this Topic? (Note: It may take longer than usual to get an answer as it will need to be passed to management.) Link to comment Share on other sites More sharing options...
Management Lindy Posted June 19, 2019 Management Share Posted June 19, 2019 It's presumed you're doing a mass payout and not paying just one person. If you were paying more than one person, you would see each person individually, but the "Mass Payment" would be a total sum of the payments sent in that batch of payouts. It's not sending the payment twice - it's just how it is reported so you can see the total paid to all and an individual breakdown. Link to comment Share on other sites More sharing options...
SJ77 Posted June 20, 2019 Author Share Posted June 20, 2019 22 hours ago, Lindy said: It's presumed you're doing a mass payout and not paying just one person. If you were paying more than one person, you would see each person individually, but the "Mass Payment" would be a total sum of the payments sent in that batch of payouts. It's not sending the payment twice - it's just how it is reported so you can see the total paid to all and an individual breakdown. Got it, so probably no need to open a ticket. It's a little tricky because I use MINT to track my finances and it see's the double hit in paypal and things get confused in the mint cash flow summary. Link to comment Share on other sites More sharing options...
Agent Shark Posted June 26, 2019 Share Posted June 26, 2019 On 6/20/2019 at 12:14 AM, SJ77 said: Got it, so probably no need to open a ticket. It's a little tricky because I use MINT to track my finances and it see's the double hit in paypal and things get confused in the mint cash flow summary. Correct me if I am wrong, but can’t you remove the double charge mint sees via their application? I know it may be tedious moving forward but that’s something you can do for the time being. I would submit feedback to Mint to see if they can alter their algorithm to detect duplicates / errors on their end. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.