13. Posted June 9, 2019 Share Posted June 9, 2019 My websites slowed down dramatically when this problem with licence keys appeared. Please rework this part of IPS (which rechecking expired/invalid licence keys, or whatever it does what causing the problem), this must be implemented as background task, so our websites must not be affected when there is a problems on your side. Link to comment Share on other sites More sharing options...
ASI Posted June 9, 2019 Share Posted June 9, 2019 Totally agree! Link to comment Share on other sites More sharing options...
Stephen Owen Posted June 9, 2019 Share Posted June 9, 2019 I agree. Link to comment Share on other sites More sharing options...
Rayna Butler Posted June 9, 2019 Share Posted June 9, 2019 Agree ... we have major issues with our forum .... Link to comment Share on other sites More sharing options...
Day_ Posted June 9, 2019 Share Posted June 9, 2019 1 hour ago, Mr 13 said: My websites slowed down dramatically when this problem with licence keys appeared. Please rework this part of IPS (which rechecking expired/invalid licence keys, or whatever it does what causing the problem), this must be implemented as background task, so our websites must not be affected when there is a problems on your side. Link to comment Share on other sites More sharing options...
fabnay Posted June 9, 2019 Share Posted June 9, 2019 Link to comment Share on other sites More sharing options...
BankFodder Posted June 9, 2019 Share Posted June 9, 2019 I'm rather surprised it needs to be said Link to comment Share on other sites More sharing options...
SeNioR- Posted June 9, 2019 Share Posted June 9, 2019 Link to comment Share on other sites More sharing options...
Duken Posted June 9, 2019 Share Posted June 9, 2019 Link to comment Share on other sites More sharing options...
Stuart Silvester Posted June 9, 2019 Share Posted June 9, 2019 We'll certainly look into this, it isn't intentional that a license issue should cause a slowdown. There are already caching mechanisms in place to prevent issues like this if the licensing server isn't available, but we'll look into this and make some adjustments to address this particular scenario. Link to comment Share on other sites More sharing options...
Management Matt Posted June 11, 2019 Management Share Posted June 11, 2019 We've sorted our systems so it shouldn't happen again. Link to comment Share on other sites More sharing options...
BankFodder Posted June 11, 2019 Share Posted June 11, 2019 Thanks. That's nice to know – but what about a status page and maybe a tweet to let people know what's going on. That would have been very handy – and I think a pretty normal thing to do On 6/9/2019 at 5:42 PM, Stuart Silvester said: We'll certainly look into this, it isn't intentional that a license issue should cause a slowdown. There are already caching mechanisms in place to prevent issues like this if the licensing server isn't available, but we'll look into this and make some adjustments to address this particular scenario. Of course it wasn't intentional – it would be scandalous if you had done it on purpose. However, one would have thought that this kind of effect would have been foreseen. – But as I've said elsewhere, the status page and also a few tweets to keep us updated would have been very welcome and maybe you need to think about that in the future Link to comment Share on other sites More sharing options...
Management Matt Posted June 11, 2019 Management Share Posted June 11, 2019 37 minutes ago, BankFodder said: Thanks. That's nice to know – but what about a status page and maybe a tweet to let people know what's going on. That would have been very handy – and I think a pretty normal thing to do Of course it wasn't intentional – it would be scandalous if you had done it on purpose. However, one would have thought that this kind of effect would have been foreseen. – But as I've said elsewhere, the status page and also a few tweets to keep us updated would have been very welcome and maybe you need to think about that in the future Yep, that's a fair point. Link to comment Share on other sites More sharing options...
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