Kjell Iver Johansen Posted April 24, 2019 Share Posted April 24, 2019 In chrome I can't remove the upgradebanner.. It is the same in ACP - and on both my sites that I have not upgraded yet. Link to comment Share on other sites More sharing options...
SJ77 Posted April 24, 2019 Share Posted April 24, 2019 me neither Link to comment Share on other sites More sharing options...
Kjell Iver Johansen Posted April 25, 2019 Author Share Posted April 25, 2019 It is the same on telephone as well..I just had to upgrade..:P Link to comment Share on other sites More sharing options...
Hexsplosions Posted April 25, 2019 Share Posted April 25, 2019 It's the new tactic. Instead of an alarming red undismissable banner it's instead an annoying blue one. 😂 Link to comment Share on other sites More sharing options...
Daniel F Posted April 25, 2019 Share Posted April 25, 2019 Running the support tools should fix this. If not, please submit a ticket so that we can take a look at this. Edit: I've just found and fixed a bug here. Can you confirm that it disappears once you've run the support tools? Link to comment Share on other sites More sharing options...
Kjell Iver Johansen Posted April 25, 2019 Author Share Posted April 25, 2019 It was so annoying I just upgraded, but I think I ran the support tool too. Link to comment Share on other sites More sharing options...
GlenP Posted April 25, 2019 Share Posted April 25, 2019 3 hours ago, Daniel F said: Edit: I've just found and fixed a bug here. Can you confirm that it disappears once you've run the support tools? That didn't work for me. See ticket 1035391 EDIT: Actually it has now disappeared. Link to comment Share on other sites More sharing options...
Genestoy Posted May 20, 2019 Share Posted May 20, 2019 Didn't work for me either ran it twice now and now I have the support grey banner along with it and that has been paid and it won't go away. ☹️ This is in the ACP not on the front end Link to comment Share on other sites More sharing options...
PurpleSparkles Posted June 4, 2019 Share Posted June 4, 2019 On 4/25/2019 at 3:20 AM, Daniel F said: Running the support tools should fix this. If not, please submit a ticket so that we can take a look at this. Edit: I've just found and fixed a bug here. Can you confirm that it disappears once you've run the support tools? Still having this issue myself. What's more concerning -- Admins of my community that do not have access to upgrade the site (only root admin has); are being given this alert. Is there anyway to hide the banner from Admin's that do not have access to upgrade the board? I thought clicking the settings off would hide this from their usergroup. Link to comment Share on other sites More sharing options...
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