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How to install Redis and configure it for IPS 4.4?

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Could someone explain this to me? I asked my host to install it, they say it's running, but I can't select it.

Via the ACP it just tells me it's not installed on my server.

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3 hours ago, Ryan Ashbrook said:

Did they install the Redis PHP Extension?

This could be it, I tried to see if it was in the easyapache installer but I can't find it.

I'll ask, thank you Ryan.

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@Ryan Ashbrook: They've installed it and enabled it for PHP version 7.3 - I'm still unable to select it. 😕

Any ideas?

I'd recommend submitting a ticket so we can take a look at your community directly. It sounds like they may not have installed it properly.

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