Fleiding Posted March 8, 2019 Share Posted March 8, 2019 (edited) I'm on Cloud and was asked to perform a security update when navigating to ACP > Support > Something isn't working correctly. All went well, but when I visit my community, all links are showing the following: This is the same for all users and all browsers. I have disabled all third party applications, plugins, and themes, buy without result. I also cleared all my browser caches. What can I do to fix this? Edit: maybe unrelated, but I added social logins, connected my accounts and deleted it again (as part of a test). Edited March 8, 2019 by Fleiding Extra information Link to comment Share on other sites More sharing options...
Joel R Posted March 8, 2019 Share Posted March 8, 2019 Did you happen to turn on the Live Translator or developer mode by accident? Do you see those weird text strings anywhere else of only for the forum boards? Link to comment Share on other sites More sharing options...
Fleiding Posted March 8, 2019 Author Share Posted March 8, 2019 Live Translator is off, can't seem to find a setting for developer mode (or is the view word keys setting?) It's happening on most of the IPS applications as far as I can tell. Link to comment Share on other sites More sharing options...
Black Tiger Posted March 8, 2019 Share Posted March 8, 2019 Just for fun, it might help. Can you turn on the live translater. Refresh and then turn it off again? Maybe some setting hung and maybe when turning it on an off, when going off again it turn's everything back to normal. One never knows and it should not hurt trying. Link to comment Share on other sites More sharing options...
Franck Poulain Posted March 8, 2019 Share Posted March 8, 2019 (edited) Same issue here ! Just after the patch was applied. Edited March 8, 2019 by Franck Poulain Link to comment Share on other sites More sharing options...
Fleiding Posted March 8, 2019 Author Share Posted March 8, 2019 (edited) 6 minutes ago, Black Tiger said: Just for fun, it might help. Can you turn on the live translater. Refresh and then turn it off again? Maybe some setting hung and maybe when turning it on an off, when going off again it turn's everything back to normal. One never knows and it should not hurt trying. No result unfortunately. I ran the support tool again, disabled all third party customisations and visited my community again. It just showed the following: Quote [[Template core/front/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Edited March 8, 2019 by Fleiding Link to comment Share on other sites More sharing options...
Peter Drinkwater Posted March 8, 2019 Share Posted March 8, 2019 Same issue here after the patch was applied. Across the entire suite. Link to comment Share on other sites More sharing options...
Franck Poulain Posted March 8, 2019 Share Posted March 8, 2019 (edited) Same behavior for me. first I started to see this: And it was working randomly and some minutes after that I got this message and now its dead 🙂 [[Template core/front/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Edited March 8, 2019 by Franck Poulain Link to comment Share on other sites More sharing options...
opentype Posted March 8, 2019 Share Posted March 8, 2019 57 minutes ago, Fleiding said: I'm on Cloud … What can I do to fix this? Open a support ticket with IPS. Link to comment Share on other sites More sharing options...
Franck Poulain Posted March 8, 2019 Share Posted March 8, 2019 Already done a support ticket on my side 1 hour ago but no answer yet (they are quite fast usually so i guess they are aware of that issue now) Link to comment Share on other sites More sharing options...
Peter Drinkwater Posted March 8, 2019 Share Posted March 8, 2019 Support ticket already in Link to comment Share on other sites More sharing options...
cpinc Posted March 8, 2019 Share Posted March 8, 2019 Seeing the same issue here. Sent a support ticket. Link to comment Share on other sites More sharing options...
Maksim Posted March 8, 2019 Share Posted March 8, 2019 Cloud only? Link to comment Share on other sites More sharing options...
Franck Poulain Posted March 8, 2019 Share Posted March 8, 2019 11 minutes ago, Maksim said: Cloud only? Cloud for me yes Link to comment Share on other sites More sharing options...
Joel R Posted March 8, 2019 Share Posted March 8, 2019 Are you running a custom theme by any chance? Switch to a new 4.4 theme. Link to comment Share on other sites More sharing options...
cpinc Posted March 8, 2019 Share Posted March 8, 2019 Cloud for me too. Link to comment Share on other sites More sharing options...
Franck Poulain Posted March 8, 2019 Share Posted March 8, 2019 (edited) 1 hour ago, Joel R said: Are you running a custom theme by any chance? Switch to a new 4.4 theme. I'm using a 4.4.1 compatible theme which was working perfectly fine before the small security update. Even the default theme is not working. Edited March 8, 2019 by Franck Poulain Link to comment Share on other sites More sharing options...
Adlago Posted March 8, 2019 Share Posted March 8, 2019 Cloud host is usually a combination of apache server base and nginx server cache. Write to your host support to restart nginx cache. Link to comment Share on other sites More sharing options...
Franck Poulain Posted March 8, 2019 Share Posted March 8, 2019 Anyone received an answer from the support yet ? Link to comment Share on other sites More sharing options...
dwarren Posted March 8, 2019 Share Posted March 8, 2019 Same issue here. Began immediately after update to 4.4.1. Link to comment Share on other sites More sharing options...
Platinumwealth.co.za Posted March 8, 2019 Share Posted March 8, 2019 Just now, dwarren said: Same issue here. Began immediately after update to 4.4.1. Are you also on the cloud suite or VPS? Link to comment Share on other sites More sharing options...
dwarren Posted March 8, 2019 Share Posted March 8, 2019 1 minute ago, Platinumwealth.co.za said: Are you also on the cloud suite or VPS? Cloud suite here. Platinumwealth.co.za 1 Link to comment Share on other sites More sharing options...
Peter Drinkwater Posted March 8, 2019 Share Posted March 8, 2019 Development team has now fixed this for our site. Link to comment Share on other sites More sharing options...
Fleiding Posted March 8, 2019 Author Share Posted March 8, 2019 1 hour ago, Peter Drinkwater said: Development team has now fixed this for our site. Same here! Link to comment Share on other sites More sharing options...
bouche Posted March 9, 2019 Share Posted March 9, 2019 (edited) I'm glad to see that this problem didn't just hit me and appears to have a resolution. I noticed all the language has been destroyed on my site. I've reached out to support since I'm also on the cloud platform. Edited March 9, 2019 by bouche Link to comment Share on other sites More sharing options...
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