Jeffrey Roberts Posted March 1, 2019 Share Posted March 1, 2019 Facebook deactivated our login app due to the app failing when Facebook users try and Sign-up. They sent us a video showing the failure. The error to the user is "Something went wrong. Please try again." Further investigation we are seeing a System log error related to OAuthException Array ( [error] => Array ( [message] => This IP can't make requests for that application. [type] => OAuthException => 5 [fbtrace_id] => BSK8GTLRGo9 ) ) We have not made any changes on our end - that we are aware of and we have tested under 4.4 and it did not resolve. Invision Support seems to think this might be a server issue where it cannot talk to Facebook. We are doubting that. Has anyone seen this? Link to comment Share on other sites More sharing options...
Jeffrey Roberts Posted March 1, 2019 Author Share Posted March 1, 2019 Resolved. In Facebook Application settings on Facebook's Developer website under Settings -> Advanced -> Server IP Whitelist If this is blank, leave it blank. Link to comment Share on other sites More sharing options...
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