Gauravk Posted January 6, 2019 Share Posted January 6, 2019 This planet half of mobiles is iPhone and there must be something wrong at my side that .mov video uploaded in the gallery doesn't show the preview. Please help me fix this issue Link to comment Share on other sites More sharing options...
Gauravk Posted January 7, 2019 Author Share Posted January 7, 2019 Any update on this request....? Link to comment Share on other sites More sharing options...
USCJ Digital Posted January 7, 2019 Share Posted January 7, 2019 I am not 100% certain - but based on my experience this has to do with the browser and OS you are using, it is not an Invision issue. If you are using iOS or a Mac, the .MOV movies should display as expected. If you are on Windows or Android, some browsers (including Chrome, I believe) do not have the ability to play .MOV movies on any platform (if I remember correctly, Firefox might). Link to comment Share on other sites More sharing options...
Gauravk Posted January 7, 2019 Author Share Posted January 7, 2019 Thanks Howard, maybe its time for someone to develop a plugin that we can install in IPB that can run all format video than Chrome / Android hating iphone formats. Link to comment Share on other sites More sharing options...
Nathan Explosion Posted January 7, 2019 Share Posted January 7, 2019 You require a browser and/or OS plugin. Your browser, and OS, is responsible for your ability to play video/audio formats. MOV is a QuickTime format, so install QuickTime and it will possibly add a codec that then allows your browser to display a preview/play the file. Link to comment Share on other sites More sharing options...
Gauravk Posted January 7, 2019 Author Share Posted January 7, 2019 Thanks Nathan, for your suggestion but my concern was for 16000+ community members than just my PC. Hope someday someone can design a bridge that can display all videos Link to comment Share on other sites More sharing options...
bfarber Posted January 7, 2019 Share Posted January 7, 2019 Yes, unfortunately video support on the web just isn't where most of us would like it to be. Gallery accepts video uploads, and then outputs them using a <video> or <embed> tag, depending upon the format. We do not perform any transcoding, which is realistically the only solution in today's landscape to solve this issue, but requires a lot of server power behind the scenes (the ability to do this is far beyond what most clients can do, so it would have to be made available as a service, but this isn't something that's super cheap to do either). Otherwise, currently what happens is the browser decides if it can play a given format or not, and acts accordingly. https://developer.mozilla.org/en-US/docs/Web/HTML/Supported_media_formats This used to be commonly worked around by using a container player written in Flash, however as we all know Flash has more or less died on the web and support for it is minimal (iOS can't and won't support it at all, for instance). So, in summary, MP4 files are fairly safe and can be played by most user agents on most devices. WebM format is up there as well. Pretty much nothing else is universally supported at this time, and there's not a lot we can do about that. Link to comment Share on other sites More sharing options...
Cyboman Posted January 7, 2019 Share Posted January 7, 2019 I'd recommend a onetime installation of VideoLAN to your users -> https://www.videolan.org/vlc/ it is available for all operation systems its totally free it supports almost all codecs it plugs into many browsers You could check if it also works for your requirements on iPhones. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.