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Mike Gholson

Subscription signup block disappears

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Hi guys,

It looks like the subscription sign-up block disappears if a user is already a subscriber.  I've added this block to my front page at the Classic Zcar Club.  However, I noticed that users who have already signed up, do not see this block at all.  In this case, it leaves a blank hole with no content.  See screenshots below.

Is there a way we can get this block changed?  I think it would be best to always show the block.  If a user is already signed up, simply indicate their current subscription.  Other options to upgrade their subscription should also be shown (similar to the subscription page).

Here's the page for users who have not chosen a subscription:

1930731579_Screenshot2018-11-0511_06_06.thumb.png.edcf27e4e836bf34e191436e4f3f0c6b.png

 

After they choose a subscription:

311997396_Screenshot2018-11-0511_06_49.thumb.png.fe42c44346c476843a6bb5fd445f704d.png

 

Can we make the block show the subscription similar to the subscription page (yet still fit it in the smaller block)?  I'm thinking it would be best to show the info "Your current subscription" with a link to this page so they can upgrade if they want.

1909027439_Screenshot2018-11-0511_08_53.thumb.png.42c127b7ad7df64cac609ce3ddb33567.png

Edited by Mike Gholson

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46 minutes ago, Mike Gholson said:

Hi guys,

It looks like the subscription sign-up block disappears if a user is already a subscriber.  I've added this block to my front page at the Classic Zcar Club.  However, I noticed that users who have already signed up, do not see this block at all.  In this case, it leaves a blank hole with no content.  See screenshots below.

Is there a way we can get this block changed?  I think it would be best to always show the block.  If a user is already signed up, simply indicate their current subscription.  Other options to upgrade their subscription should also be shown (similar to the subscription page).

Here's the page for users who have not chosen a subscription:

1930731579_Screenshot2018-11-0511_06_06.thumb.png.edcf27e4e836bf34e191436e4f3f0c6b.png

 

After they choose a subscription:

311997396_Screenshot2018-11-0511_06_49.thumb.png.fe42c44346c476843a6bb5fd445f704d.png

 

Can we make the block show the subscription similar to the subscription page (yet still fit it in the smaller block)?  I'm thinking it would be best to show the info "Your current subscription" with a link to this page so they can upgrade if they want.

1909027439_Screenshot2018-11-0511_08_53.thumb.png.42c127b7ad7df64cac609ce3ddb33567.png

Just checked this myself as never noticed but after looking at the files it's because the widget setup to hide if your already in subscription plan little odd really as someone might wish downgrade or upgrade via the sidebar.

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37 minutes ago, Pete T said:

Just checked this myself as never noticed but after looking at the files it's because the widget setup to hide if your already in subscription plan little odd really as someone might wish downgrade or upgrade via the sidebar.

Thanks for confirming, yes I think we need the developers to make this block always visible (or at least an option).

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1 minute ago, Matt said:

We can add an option "Hide if subscribed [x]"

Yeah, that sounds great!  Thanks Matt.  Any way to show the upgrade buttons and highlight the subscription they currently have now?

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