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Get the commerce system to detect Chargebacks/Disputes?


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I had emailed prior to purchasing asking if the software would be able to detect PayPal disputes/chargebacks and I was told it could.  Although 2 months into running my site I've noticed that it is not detecting it in any way.  I would like to set up a system where it bans the users if they chargeback, how do I go about doing this?

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