IPCommerceFan Posted September 21, 2018 Share Posted September 21, 2018 Hi, Quick one: We should be able to filter tickets via custom fields. Add "Custom Fields Contain" below this line. Equivalent of WHERE `r_cfields` LIKE '%searchquery%' I figure if we have custom fields available for support requests, it would only make sense to be able to search by them as well. Bonus would be searching by Purchase custom fields where a ticket has an associated purchase, but I figure that'd be more resource intensive. Thanks! Link to comment Share on other sites More sharing options...
Cyboman Posted September 21, 2018 Share Posted September 21, 2018 Agreed! Please also checkout my other suggestions: Link to comment Share on other sites More sharing options...
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