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Close/Prune Old Topics


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1 hour ago, Rafael Fischmann said:

It basically says (my translation): "The following tasks seem to be freezing constantly: closepruneoldtopics. Please, run them manually. Get in touch with technical support if you need help with any error shown here."

I can not reproduce this, nor has anyone else reported such an issue. Does this happen only with the task added by my plugin or with other tasks too?

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9 hours ago, Rafael Fischmann said:

Only with the task added by your plugin.

It never runs automatically; after a few days, that warning appears on the Dashboard and then I have to run it manually.

Would you mind giving me access to your forum so I can look into this?

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On 12/19/2018 at 1:07 AM, Rafael Fischmann said:

Sorry for the delay, I don't know why I'm not being notified of replies here.

Can you get in touch in private? rafael AT macmagazine DOT com DOT br.

The task lock issue has been fixed. Please download the new version of the plugin and do an update.
 

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Unfortunately, @Faqole, the issue wasn't fixed: https://d.pr/i/uzFnTW

And this time, when I tired to run it manually, there was an error: https://d.pr/i/ssiVdB

It basically says this:

Quote

Sorry, you do not have permission for that!
2C124 / 2 The job is now running and can not be run again until it is finished or the lock is removed.

 

Edited by Rafael Fischmann
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3 hours ago, Rafael Fischmann said:

I have something very serious to report. I now know why that error occurred above.

Although I only have 2 forums selected in which the plugin should run, it seems when I manually ran it today after the last update, it ran on my whole forums.

I now have 336 pages of topics to manually restore.

This REALLY sucks. I can't believe it.

Can you post a screenshot of the plugin 's setting and a translation of the error message?

 

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On 12/28/2018 at 10:03 PM, Faqole said:

Can you post a screenshot of the plugin 's setting and a translation of the error message?

 

I won't re-enable the plugin until you fix it.

I've already pasted a translation of the error message above.

1 hour ago, Daniel F said:

This application is broken and inserts duplicate entries into the deletion log which literally is going to break your board. If you're using this app, I would suggest to disable it until the author releases a new version.

He's referring to this support ticket I've opened with them: https://d.pr/f/PuCfu3

I need your help to fix this issue on my board as well, ASAP.

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On 12/31/2018 at 1:20 PM, Rafael Fischmann said:

I won't re-enable the plugin until you fix it.

I've already pasted a translation of the error message above.

He's referring to this support ticket I've opened with them: https://d.pr/f/PuCfu3

I need your help to fix this issue on my board as well, ASAP.

I have updated the plugin. Now the old topics will be hard deleted instead of soft deleted. 

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3 hours ago, Rafael Fischmann said:

And you made sure it won't affect other forums anymore besides the ones I've selected in the plugin's preferences? That was the most serious issue.

I can not reproduce that sir. In my testing it works fine with the selected forums. 

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17 hours ago, Rafael Fischmann said:

What do you mean "there is no reason for refund"? I can't even download it anymore. I've deleted it since that serious issue we've discussed.

Why isn't it available for download? Have you given up on it?

No, I have not given up on it. I sent you the plugin file in private.

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