Jump to content

How Long Should I Wait For a Solution ?


Recommended Posts

I believe I have been patient enough to wait for a solution but almost a week has passed since I opened the ticket ( ID # #1009168 ) and 4 days has passed since it was escalated to Tier III Support, without a single reply.

I have asked for an update for a few times, PM'ed IPS Management but no update.

I feel I had no option but open a public topic like this.

The problem I am having is also mentioned on topic below


Link to comment
Share on other sites

Thanks @Adriano Faria for the information. Support could be kind enough to give a single reply saying a solution might take a while to fix the issue.

I can not follow all the topics opened that complain about them and answers given.


Besides if we are required to open a ticket in support we should be looking for reply there. Not here.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...