julnil Posted May 9, 2018 Share Posted May 9, 2018 Hi, so I upgraded to the latest version today. It all seemed fine, but no one are able to write in the reply field now, using any browser, pc or phone. None of the text boxes in the whole forum works... If you click in the field, nothing happens.. If you type something it does not appear in the reply field. Any ideas? Link to comment Share on other sites More sharing options...
Aiwa Posted May 10, 2018 Share Posted May 10, 2018 Make sure your theme is up to date and compatible with the version you're using. Also. ACP - Support - Something isn't working. Will clear your board cache. If that fails, submit a ticket via your client area. Link to comment Share on other sites More sharing options...
julnil Posted May 10, 2018 Author Share Posted May 10, 2018 Thanks. We don't have any specific theme, and the ticket text area doesn't work either so I can't submit a ticket even. I'll try to clear the board cache. Link to comment Share on other sites More sharing options...
Aiwa Posted May 10, 2018 Share Posted May 10, 2018 Empty your browser cache Link to comment Share on other sites More sharing options...
Ramsesx Posted May 10, 2018 Share Posted May 10, 2018 5 hours ago, EquiForum2012 said: and the ticket text area doesn't work either so I can't submit a ticket even. I'll try to clear the board cache. https://invisioncommunity.com/clientarea/support/ Link to comment Share on other sites More sharing options...
julnil Posted May 11, 2018 Author Share Posted May 11, 2018 It actually was a javascript file that didn't have the proper rights, so it couldn't be overwritten while upgrading :) We fixed it. Link to comment Share on other sites More sharing options...
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