Sheffielder Posted February 28, 2018 Share Posted February 28, 2018 Got someone trying to register on the site They tried and get this error message They're using a btinternet email address which I have permitted I don't have any IP addresses in a ban filter Any ideas? Link to comment Share on other sites More sharing options...
Woodsman Posted February 28, 2018 Share Posted February 28, 2018 Do you have your permissions set to accept new Members? ACP > Members > Members Settings > Registration. Turn on or off as needed then save. Link to comment Share on other sites More sharing options...
ADKGamers Posted February 28, 2018 Share Posted February 28, 2018 @Sheffielder Is there anything in the spam defense log files? Link to comment Share on other sites More sharing options...
Rhett Posted February 28, 2018 Share Posted February 28, 2018 Based on your spam settings, this user is not able to register an account, please review your spam service logs for more details, and/or your spam prevention settings. Link to comment Share on other sites More sharing options...
Sheffielder Posted February 28, 2018 Author Share Posted February 28, 2018 Thank you Rhett - strange that it's only one user Will check now Link to comment Share on other sites More sharing options...
Sheffielder Posted March 2, 2018 Author Share Posted March 2, 2018 For those wondering it was the spam filter showing a new signup as a '4' The setting I had it on was 'do not allow member to register an account' Changed the setting on '4' to manually flag for review and all is good again Thanks guys Link to comment Share on other sites More sharing options...
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