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choice to opt out of "new device login" emails


Netherlord
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  • 3 months later...

Members want a secure site that respects their privacy.  You could readily design a platform with countless tweaks to the code to accommodate the "needs" of a few people here and there but each new tweak is costly to develop and maintain.  The fact that you are making efforts to look out for your member's best interest should be noted and appreciated.  IPB has designed a platform that readily accommodates browsers using default settings (and no plugins) and users exhibiting certain common behaviors.

When a member chooses to veer from said conventions then they should expect things not to work or have deal with mechanisms put into place by a website to address the out of norm behavior.   It appears emails from your websites are being sent to members who are exhibiting out of norm behavior.  It is an informational email requiring no action on the part of the member.  They can be readily ignored and deleted with the other unwanted emails that everyone gets throughout the day or it might warn a member that someone has actually compromised their account. 

 

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1 hour ago, Mark said:

AdminCP -> System -> Login & Registration -> Login -> Send an email when a user logs in from a new device?

Doesn't that kind of defeat the purpose?

The whole point of sending an email is to warn the user that someone else may have signed into their account on another device. If you switch off emails, then there will be no warning, unless I am missing something here?

I had to turn off login emails due to members who logged in with the 'same device', who where constantly getting emails about being logged into a new device. Sounds more like their could be a bug or some browser plugin that is causing the issue?

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8 hours ago, Tom S. said:

Imagine being that guy and complaining sites don’t work as intended.

Some members are worth losing.

 

One thing I learned running my site is to not be that guy ?

Edited by Netherlord
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On 5/27/2018 at 10:58 PM, TDBF said:

Doesn't that kind of defeat the purpose?

The whole point of sending an email is to warn the user that someone else may have signed into their account on another device. If you switch off emails, then there will be no warning, unless I am missing something here?

I had to turn off login emails due to members who logged in with the 'same device', who where constantly getting emails about being logged into a new device. Sounds more like their could be a bug or some browser plugin that is causing the issue?

If users are getting an email that they've logged in from a new device every time they log in with the same device, that would be a bug most likely and you should submit a ticket so we can take a look. I am not seeing that behavior on any installation that I use.

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