Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted February 1, 20187 yr A choice to opt out of "new device login" emails is something my users keep asking for. Specifically those users who clear cookies daily or use browser plugins that interfere. This could stop them complaining?? Good idea? bad?
February 2, 20187 yr It would be nice to have an allow this ip address to disable it for the ip, or dont alert me for X days from here.
May 26, 20187 yr I'm getting a lot, a lot, A LOT of complaints about this! Lost a few members because of it.
May 26, 20187 yr Members want a secure site that respects their privacy. You could readily design a platform with countless tweaks to the code to accommodate the "needs" of a few people here and there but each new tweak is costly to develop and maintain. The fact that you are making efforts to look out for your member's best interest should be noted and appreciated. IPB has designed a platform that readily accommodates browsers using default settings (and no plugins) and users exhibiting certain common behaviors. When a member chooses to veer from said conventions then they should expect things not to work or have deal with mechanisms put into place by a website to address the out of norm behavior. It appears emails from your websites are being sent to members who are exhibiting out of norm behavior. It is an informational email requiring no action on the part of the member. They can be readily ignored and deleted with the other unwanted emails that everyone gets throughout the day or it might warn a member that someone has actually compromised their account.
May 28, 20187 yr AdminCP -> System -> Login & Registration -> Login -> Send an email when a user logs in from a new device?
May 28, 20187 yr 1 hour ago, Mark said: AdminCP -> System -> Login & Registration -> Login -> Send an email when a user logs in from a new device? Doesn't that kind of defeat the purpose? The whole point of sending an email is to warn the user that someone else may have signed into their account on another device. If you switch off emails, then there will be no warning, unless I am missing something here? I had to turn off login emails due to members who logged in with the 'same device', who where constantly getting emails about being logged into a new device. Sounds more like their could be a bug or some browser plugin that is causing the issue?
May 28, 20187 yr On 2/2/2018 at 1:09 AM, Netherlord said: Specifically those users who clear cookies daily or use browser plugins that interfere. Imagine being that guy and complaining sites don’t work as intended. Some members are worth losing.
May 28, 20187 yr Author 8 hours ago, Tom S. said: Imagine being that guy and complaining sites don’t work as intended. Some members are worth losing. One thing I learned running my site is to not be that guy ?
May 29, 20187 yr On 5/27/2018 at 10:58 PM, TDBF said: Doesn't that kind of defeat the purpose? The whole point of sending an email is to warn the user that someone else may have signed into their account on another device. If you switch off emails, then there will be no warning, unless I am missing something here? I had to turn off login emails due to members who logged in with the 'same device', who where constantly getting emails about being logged into a new device. Sounds more like their could be a bug or some browser plugin that is causing the issue? If users are getting an email that they've logged in from a new device every time they log in with the same device, that would be a bug most likely and you should submit a ticket so we can take a look. I am not seeing that behavior on any installation that I use.
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