Netherlord Posted February 1, 2018 Share Posted February 1, 2018 (edited) A choice to opt out of "new device login" emails is something my users keep asking for. Specifically those users who clear cookies daily or use browser plugins that interfere. This could stop them complaining?? Good idea? bad? Edited February 1, 2018 by Netherlord MADMAN32395, Dave58 and Cyboman 2 1 Link to comment Share on other sites More sharing options...
sudo Posted February 2, 2018 Share Posted February 2, 2018 It would be nice to have an allow this ip address to disable it for the ip, or dont alert me for X days from here. Link to comment Share on other sites More sharing options...
bassangler Posted May 26, 2018 Share Posted May 26, 2018 I'm getting a lot, a lot, A LOT of complaints about this! Lost a few members because of it. Link to comment Share on other sites More sharing options...
Chris Anderson Posted May 26, 2018 Share Posted May 26, 2018 Members want a secure site that respects their privacy. You could readily design a platform with countless tweaks to the code to accommodate the "needs" of a few people here and there but each new tweak is costly to develop and maintain. The fact that you are making efforts to look out for your member's best interest should be noted and appreciated. IPB has designed a platform that readily accommodates browsers using default settings (and no plugins) and users exhibiting certain common behaviors. When a member chooses to veer from said conventions then they should expect things not to work or have deal with mechanisms put into place by a website to address the out of norm behavior. It appears emails from your websites are being sent to members who are exhibiting out of norm behavior. It is an informational email requiring no action on the part of the member. They can be readily ignored and deleted with the other unwanted emails that everyone gets throughout the day or it might warn a member that someone has actually compromised their account. Link to comment Share on other sites More sharing options...
Mark Posted May 28, 2018 Share Posted May 28, 2018 AdminCP -> System -> Login & Registration -> Login -> Send an email when a user logs in from a new device? Link to comment Share on other sites More sharing options...
TDBF Posted May 28, 2018 Share Posted May 28, 2018 1 hour ago, Mark said: AdminCP -> System -> Login & Registration -> Login -> Send an email when a user logs in from a new device? Doesn't that kind of defeat the purpose? The whole point of sending an email is to warn the user that someone else may have signed into their account on another device. If you switch off emails, then there will be no warning, unless I am missing something here? I had to turn off login emails due to members who logged in with the 'same device', who where constantly getting emails about being logged into a new device. Sounds more like their could be a bug or some browser plugin that is causing the issue? Link to comment Share on other sites More sharing options...
Tom S. Posted May 28, 2018 Share Posted May 28, 2018 On 2/2/2018 at 1:09 AM, Netherlord said: Specifically those users who clear cookies daily or use browser plugins that interfere. Imagine being that guy and complaining sites don’t work as intended. Some members are worth losing. Mark, Netherlord and The Old Man 2 1 Link to comment Share on other sites More sharing options...
Netherlord Posted May 28, 2018 Author Share Posted May 28, 2018 (edited) 8 hours ago, Tom S. said: Imagine being that guy and complaining sites don’t work as intended. Some members are worth losing. One thing I learned running my site is to not be that guy ? Edited May 28, 2018 by Netherlord Link to comment Share on other sites More sharing options...
bfarber Posted May 29, 2018 Share Posted May 29, 2018 On 5/27/2018 at 10:58 PM, TDBF said: Doesn't that kind of defeat the purpose? The whole point of sending an email is to warn the user that someone else may have signed into their account on another device. If you switch off emails, then there will be no warning, unless I am missing something here? I had to turn off login emails due to members who logged in with the 'same device', who where constantly getting emails about being logged into a new device. Sounds more like their could be a bug or some browser plugin that is causing the issue? If users are getting an email that they've logged in from a new device every time they log in with the same device, that would be a bug most likely and you should submit a ticket so we can take a look. I am not seeing that behavior on any installation that I use. Link to comment Share on other sites More sharing options...
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