loccom Posted November 27, 2017 Share Posted November 27, 2017 I seem to have issue with Commerce. This has started happening when I have upgraded to the 4.2's I have attached a screenshot that a member posted. I have seen quite a few of these and had many complaints about members not being able to pay due to an error with their address. But when i test this address it works for me. It works for some and not others. We have lost loads of business because of it and I had to set up temporary forms and manually add them. I have 5 set ups of Commerce, not all of them do it, but when I look at the set ups of them all they are identical. So, any ideas what could cause this issue? it seems to me that paypal are rejecting the address? I need some pointers where to check. thanks Link to comment Share on other sites More sharing options...
loccom Posted November 28, 2017 Author Share Posted November 28, 2017 any staff? Link to comment Share on other sites More sharing options...
opentype Posted November 28, 2017 Share Posted November 28, 2017 It’s the peer to peer forum. For a staff answer, you need to open a support ticket through the client area or from your ACP. Link to comment Share on other sites More sharing options...
Cyboman Posted November 30, 2017 Share Posted November 30, 2017 If you receive any official response, please let us know here about the problem investigation. Thanks. Link to comment Share on other sites More sharing options...
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