Posted November 27, 20177 yr I seem to have issue with Commerce. This has started happening when I have upgraded to the 4.2's I have attached a screenshot that a member posted. I have seen quite a few of these and had many complaints about members not being able to pay due to an error with their address. But when i test this address it works for me. It works for some and not others. We have lost loads of business because of it and I had to set up temporary forms and manually add them. I have 5 set ups of Commerce, not all of them do it, but when I look at the set ups of them all they are identical. So, any ideas what could cause this issue? it seems to me that paypal are rejecting the address? I need some pointers where to check. thanks
November 28, 20177 yr Community Expert It’s the peer to peer forum. For a staff answer, you need to open a support ticket through the client area or from your ACP.
November 30, 20177 yr If you receive any official response, please let us know here about the problem investigation. Thanks.
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