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Posted November 26, 20177 yr I am currently stuck at "install" where it says "Please wait while we transfer you...". I have typed in all the right database information. What could be the problem? Thanks.
November 26, 20177 yr 35 minutes ago, davidplmlsn said: I am currently stuck at "install" where it says "Please wait while we transfer you...". I have typed in all the right database information. What could be the problem? Thanks. Maybe print screen would show what stage stuck at.
November 27, 20177 yr I'm assuming you're on self-hosted. If you're on cloud, there is no need to install. 1. Run the compatibility checker to make sure your server meets the minimum requirements: 2. Follow the install guide: 3. Send in a support topic in the Client Area. Make sure your login information / FTP access is updated and accurate.
November 27, 20177 yr Author 9 hours ago, Pete T said: Maybe print screen would show what stage stuck at. Sure. This is where I am stuck at: https://imgur.com/a/WLlOd And the server do meet all requirement.
November 27, 20177 yr Author Just now, Pete T said: How odd see at Very last stage really have you tried it more once ? Yeah, like 10 times or so.
November 27, 20177 yr 12 minutes ago, davidplmlsn said: Yeah, like 10 times or so. Best submit a ticket support so take a look.
November 27, 20177 yr Author 2 minutes ago, Pete T said: Best submit a ticket support so take a look. Ok thanks. Will do.
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