Geoffro73 Posted October 31, 2017 Share Posted October 31, 2017 Hi guys, I myself as a forum owner, along with a heap of my forum members, all find the search option to be pathetic and a waste of time, as it does not work, and as long as i go back running this forum software, it never has! Anyone got any feedback, ideas, solutions etc etc etc on this topic?? As i am getting sick of trying to explain to forum members why the "search" feature does NOT work. Cheers, Geoffro Link to comment Share on other sites More sharing options...
Management Matt Posted October 31, 2017 Management Share Posted October 31, 2017 Hi, what are you finding that doesn't work when searching? Link to comment Share on other sites More sharing options...
Geoffro73 Posted October 31, 2017 Author Share Posted October 31, 2017 Just now, Matt said: Hi, what are you finding that doesn't work when searching? Hi Matt, Pretty much anything! It is actually embarrassing.... Link to comment Share on other sites More sharing options...
Management Matt Posted October 31, 2017 Management Share Posted October 31, 2017 Can you give me some specific examples please? Link to comment Share on other sites More sharing options...
Geoffro73 Posted October 31, 2017 Author Share Posted October 31, 2017 Pick one mate! I can type anything into the search function right now, and it will come back with the same old reply.... Please see attached for example.. Link to comment Share on other sites More sharing options...
Management Charles Posted October 31, 2017 Management Share Posted October 31, 2017 It would be useful if you can give an example like you search for X on your site and expect to see Y but Z happens sort of thing Link to comment Share on other sites More sharing options...
Management Matt Posted October 31, 2017 Management Share Posted October 31, 2017 We're reviewing search at the moment, so I took an interest. I looked up your account and noticed you had IPS support details stored, so I took a look at your config to ensure everything was set up properly. I did notice that you have the search index to store only one day's worth of data, which is why search is not working for you. I would suggest at least 365 days. Link to comment Share on other sites More sharing options...
Geoffro73 Posted October 31, 2017 Author Share Posted October 31, 2017 1 minute ago, Matt said: We're reviewing search at the moment, so I took an interest. I looked up your account and noticed you had IPS support details stored, so I took a look at your config to ensure everything was set up properly. I did notice that you have the search index to store only one day's worth of data, which is why search is not working for you. I would suggest at least 365 days. Ahhh ok, can you please help me with how i sort this issue out ? Link to comment Share on other sites More sharing options...
Management Charles Posted October 31, 2017 Management Share Posted October 31, 2017 1 minute ago, Geoffro73 said: Ahhh ok, can you please help me with how i sort this issue out ? All you have to do is change that value to something more than 1 day and then click rebuild search index on that same screen It's in the AdminCP under Content Discovery -> Search. Link to comment Share on other sites More sharing options...
All Astronauts Posted October 31, 2017 Share Posted October 31, 2017 @Charles just an FYI but after you change that amount (all, or something else) there really should be a notification that the search index needs to be rebuilt. As is, there is nothing, so it's not surprising some people have problems around this. Link to comment Share on other sites More sharing options...
Management Charles Posted October 31, 2017 Management Share Posted October 31, 2017 3 minutes ago, All Astronauts said: @Charles just an FYI but after you change that amount (all, or something else) there really should be a notification that the search index needs to be rebuilt. As is, there is nothing, so it's not surprising some people have problems around this. You don't actually HAVE to rebuild the search index when changing that amount. If you lower the value it will prune items, if you increase it then it will stop pruning. Rebuilding is a different concept. In this case he was only ever storing one day's worth of data in the search index so I advised he rebuild to go fetch all his existing data. In other circumstances you might not want to do that as you are just changing a prune setting. Link to comment Share on other sites More sharing options...
All Astronauts Posted October 31, 2017 Share Posted October 31, 2017 Still a testable condition. If new setting greater than original setting, notify of need to rebuild. If less than forgeddaboutit. Link to comment Share on other sites More sharing options...
Joel R Posted October 31, 2017 Share Posted October 31, 2017 I agree with AA, especially if you're increasing the number of days. Clients may not know to rebuild, and then they go and start searching thinking that it now searches all time. Link to comment Share on other sites More sharing options...
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