Jump to content

Support Ticket System


Recommended Posts


We use our IPS forum to provide technical support to our customers.  We'd like to add a ticket system to help track services requests.  Ideally we'd like to use a system that can automatically generate tickets when a user creates a new thread, assign that ticket to a support engineer.  We'd like to be able to track things like how long tickets are open, get notifications if tickets have not been updated for a certain period of time, etc.  I know there are many ticketing systems out there, but has anyone used one that integrates well with the IPS forums?



Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...