levsha Posted September 19, 2017 Share Posted September 19, 2017 Hello! I have a problem with the editor, when using the Internet Explorer browser, when the user clicks "Enter", the message "B" appears in the message ... Having looked through the tooltips (alt) while hovering over the buttons of the editor, I found out that the Internet Explorer does not understand the encoding from them. Tell me how can I fix this? Invision Community 4.2.4 Thank you! Link to comment Share on other sites More sharing options...
AndyF Posted September 19, 2017 Share Posted September 19, 2017 Latest version of Internet Explorer ? Does it still do this on the default English language ? Its worth quickly checking this. Link to comment Share on other sites More sharing options...
levsha Posted September 19, 2017 Author Share Posted September 19, 2017 any version Russian community, default Russian. in English is the same Link to comment Share on other sites More sharing options...
levsha Posted September 22, 2017 Author Share Posted September 22, 2017 Can I try to recreate the buttons? Link to comment Share on other sites More sharing options...
AndyF Posted September 22, 2017 Share Posted September 22, 2017 24 minutes ago, levsha said: Can I try to recreate the buttons? I'm not 100% sure what you mean. You can edit the editor toolbar in the ACP yes. That may be worth a look however if you are having issues still I would suggest a ticket in the Client Area so a support technician can take a look at the issue for you. Link to comment Share on other sites More sharing options...
levsha Posted September 22, 2017 Author Share Posted September 22, 2017 I created a ticket for technical support. But it's strange that the encoding is incorrect in the description of only the standard buttons of the editor ... And yet these "B" when moving to a new paragraph or a new line ... Link to comment Share on other sites More sharing options...
AndyF Posted September 23, 2017 Share Posted September 23, 2017 16 hours ago, levsha said: I created a ticket for technical support. But it's strange that the encoding is incorrect in the description of only the standard buttons of the editor ... And yet these "B" when moving to a new paragraph or a new line ... The support tech will be able to tell you what is going on. It is the type of issue where it does need someone to see it "live in action" so they can look at the page source (for example) or other such debugging to see what is likely causing it. Link to comment Share on other sites More sharing options...
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