anyweb Posted September 14, 2017 Share Posted September 14, 2017 hi, as per the upgrade notification email I upgraded from 4.2.3 to 4.2.4 as it's a security release, Good news! Version 4.2.4 of Invision Community is now available. This includes a security patch and we recommend you upgrade as soon as possible. the upgrade concluded with no problems reported and all looked ok, except everything is not ok, since the upgrade I cannot reply to any topic, also, i cannot start any topic as the 'message' field cannot be typed into, worse still, I cannot raise a ticket with IPB as the 'message' field cannot be filled in and it's required !!, I even tried to attach a picture (attached here) but that fails too, in the attached picture here I've used MS PAINT to type in text into the screenshot.... after going through the troubleshooter and disabling all 3rd party customizations and ad's it's still the same, so the only thing that has changed is the version of IPB, please can someone help me urgently as right now my site is useless. Link to comment Share on other sites More sharing options...
LaCollision Posted September 14, 2017 Share Posted September 14, 2017 Hi, Did you try to reset the editor toolbar? Link to comment Share on other sites More sharing options...
anyweb Posted September 14, 2017 Author Share Posted September 14, 2017 no, how do i do that ? Link to comment Share on other sites More sharing options...
LaCollision Posted September 14, 2017 Share Posted September 14, 2017 In the Admin CP, go to: Customization > Editor > Toolbars And then hit the button "Restore Default Configuration": That should do the trick Link to comment Share on other sites More sharing options...
anyweb Posted September 14, 2017 Author Share Posted September 14, 2017 i've tried it but it's greyed out and i dont see anything under mine like you have, it also didnt help Link to comment Share on other sites More sharing options...
LaCollision Posted September 14, 2017 Share Posted September 14, 2017 You should open a ticket then Link to comment Share on other sites More sharing options...
anyweb Posted September 14, 2017 Author Share Posted September 14, 2017 done and waiting on the outcome of that, thanks for replying at least.. Link to comment Share on other sites More sharing options...
Aivarass Posted September 14, 2017 Share Posted September 14, 2017 You should change your php version to 7.1 Link to comment Share on other sites More sharing options...
bradl Posted September 15, 2017 Share Posted September 15, 2017 Any resolution to this? I need to submit the same ticket... Link to comment Share on other sites More sharing options...
Joel R Posted September 15, 2017 Share Posted September 15, 2017 On 9/14/2017 at 2:39 AM, anyweb said: hi, as per the upgrade notification email I upgraded from 4.2.3 to 4.2.4 as it's a security release, Good news! Version 4.2.4 of Invision Community is now available. This includes a security patch and we recommend you upgrade as soon as possible. the upgrade concluded with no problems reported and all looked ok, except everything is not ok, since the upgrade I cannot reply to any topic, also, i cannot start any topic as the 'message' field cannot be typed into, worse still, I cannot raise a ticket with IPB as the 'message' field cannot be filled in and it's required !!, I even tried to attach a picture (attached here) but that fails too, in the attached picture here I've used MS PAINT to type in text into the screenshot.... after going through the troubleshooter and disabling all 3rd party customizations and ad's it's still the same, so the only thing that has changed is the version of IPB, please can someone help me urgently as right now my site is useless. You should submit an emergency ticket through the Client Area on this website. Link to comment Share on other sites More sharing options...
Fast Lane! Posted September 15, 2017 Share Posted September 15, 2017 Echo back when you reach resolution. I am holding off on upgrading until issues like this are fixed. Link to comment Share on other sites More sharing options...
bradl Posted September 15, 2017 Share Posted September 15, 2017 Not sure how widespread it is. I have two other sites at 4.2.4 working completely normally. All three are CiC. It's weird. Link to comment Share on other sites More sharing options...
bradl Posted September 16, 2017 Share Posted September 16, 2017 @Fast Lane! In my case reverting the editor seems to have fixed it. Link to comment Share on other sites More sharing options...
Fast Lane! Posted September 17, 2017 Share Posted September 17, 2017 5 hours ago, bradl said: @Fast Lane! In my case reverting the editor seems to have fixed it. Thank you :). Link to comment Share on other sites More sharing options...
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