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Getting issue while upgrading to v4.1.19.4

TUFLOW Forum
TUFLOW Forum
in Technical Problems

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Hi there,

While trying to upgrade application version from 4.1.19.2 to 4.1.19.4, Chat check box is disabled (I think it's because no later version available to upgrade for it)

59a5eea5bdd05_Upgradeissue.thumb.PNG.c8da77c46364653c6d7de09e3e92c0ba.PNG

But when I've continued it says "Chat" application will be disabled.

59a5ef6a69ff2_Upgradeissue2.thumb.PNG.9c999cfcc38598efd09020906bc72aa4.PNG

Please let me know what should I do to upgrade.

Regards,

Shiva

 

The Chat service was discontinued on 1 May so that is why there is no upgrade option and the installed application will be disabled. You can just uninstall it if you want.

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