SJ77 Posted August 7, 2017 Share Posted August 7, 2017 Upgraded to 4.2, from 4.1.x changed nothing else. Uploads were working fine for all file sizes big or small. NOW: (after 4.2) Uploading files to downloads app bigger than say 250MB the upload progress bar won't start, it turns to upload failed and I get this error " there was a problem processing the uploaded file -200 " can't upload!!! Any ideas? some information before you ask. ACP Max file size 1171.88MB NGINX client_max_body_size = 2048m PHP.INI max_execution_time = 3000 max_input_time = 120 memory_limit = 1024M post_max_size = 2048M upload_max_filesize = 512M Link to comment Share on other sites More sharing options...
Sirmadsen Posted August 7, 2017 Share Posted August 7, 2017 Not gonna be much help but I have the same error and the cause is most probably your host. Not IPS. My host didn't manage to fix it so I had to resolve to 3rd party software to handle my uploads and then use the add external URL option when adding a new file. Any file over 20 MB gave that error and I had the same settings as you along with 1GB in my php.ini settings. The error you are getting is a "lost connection to MySQL server". I suggest you contact your host. And if you have better luck than me then please share. Link to comment Share on other sites More sharing options...
SJ77 Posted August 7, 2017 Author Share Posted August 7, 2017 7 hours ago, Nesdam1981 said: Not gonna be much help but I have the same error and the cause is most probably your host. Not IPS. My host didn't manage to fix it so I had to resolve to 3rd party software to handle my uploads and then use the add external URL option when adding a new file. Any file over 20 MB gave that error and I had the same settings as you along with 1GB in my php.ini settings. The error you are getting is a "lost connection to MySQL server". I suggest you contact your host. And if you have better luck than me then please share. I am the host in this case. I have been running uploads for a long time and large uploads have worked just fine. I didn't change anything other than upgrading to 4.2 Link to comment Share on other sites More sharing options...
Sirmadsen Posted August 7, 2017 Share Posted August 7, 2017 4 hours ago, superj707 said: I am the host in this case. I have been running uploads for a long time and large uploads have worked just fine. I didn't change anything other than upgrading to 4.2 That's funny. My problems started after I upgraded to 4.2 as well. But at the same time I get the same error on other forum software under the same conditions... Link to comment Share on other sites More sharing options...
SJ77 Posted August 7, 2017 Author Share Posted August 7, 2017 yeah well I have a support ticket in for this. It's killing my business. I do video files in my store and sales over the last few days are down 74% OUCH!! Link to comment Share on other sites More sharing options...
Joel R Posted August 7, 2017 Share Posted August 7, 2017 16 hours ago, Nesdam1981 said: Not gonna be much help but I have the same error and the cause is most probably your host. Not IPS. My host didn't manage to fix it so I had to resolve to 3rd party software to handle my uploads and then use the add external URL option when adding a new file. Any file over 20 MB gave that error and I had the same settings as you along with 1GB in my php.ini settings. The error you are getting is a "lost connection to MySQL server". I suggest you contact your host. And if you have better luck than me then please share. Curious, what 3rd party software do you use to manage your uploads? Link to comment Share on other sites More sharing options...
Sirmadsen Posted August 8, 2017 Share Posted August 8, 2017 8 hours ago, Joel R said: Curious, what 3rd party software do you use to manage your uploads? Not sure if I can say it here on IPS. Found a file manager on codecanyon though that takes advantage of html 5, no database needed and no restriction on upload file size. Fit my need better actually. Link to comment Share on other sites More sharing options...
AlexWebsites Posted August 17, 2017 Share Posted August 17, 2017 I just upgraded a site to 4.2.2 and when trying to upload a theme or apps, I'm getting: There was a problem processing the uploaded file. 6 Link to comment Share on other sites More sharing options...
Sirmadsen Posted August 20, 2017 Share Posted August 20, 2017 On 8/7/2017 at 8:30 PM, superj707 said: yeah well I have a support ticket in for this. It's killing my business. I do video files in my store and sales over the last few days are down 74% OUCH!! Any luck on this yet? Link to comment Share on other sites More sharing options...
SJ77 Posted August 21, 2017 Author Share Posted August 21, 2017 No still having lots of trouble Link to comment Share on other sites More sharing options...
AlexWebsites Posted August 21, 2017 Share Posted August 21, 2017 The issue for me was my server /tmp folder permissions. IPS uses the server /tmp folder to upload. The workaround using the constants.php file rids the error but does not work for uploading apps, plugins, and themes and I believe it should if you use a local /tmp. My solution was to make sure the server /tmp folder was accessible to the script. Link to comment Share on other sites More sharing options...
DSystem Posted August 21, 2017 Share Posted August 21, 2017 @superj707 Do you use NGINX + APACHE + PHP 7? ? ? Link to comment Share on other sites More sharing options...
SJ77 Posted August 21, 2017 Author Share Posted August 21, 2017 NGINX + PHP7 Link to comment Share on other sites More sharing options...
Sirmadsen Posted September 3, 2017 Share Posted September 3, 2017 Any News on this? Link to comment Share on other sites More sharing options...
Sirmadsen Posted September 29, 2017 Share Posted September 29, 2017 Still nothing here? Any success? If devs read this could you maybe discuss adding function to use html 5 uploads? That seem to bypass everything that’s wrong plus you can use unlimited file sizes. Link to comment Share on other sites More sharing options...
Numbered Posted September 29, 2017 Share Posted September 29, 2017 Got the same error in my docker instance for 220 mb file. I got a '413 (Request Entity Too Large)' error in chrome console. After that i set 'client_max_body_size 5000m;' in nginx file and it's solved the problem. So i can't reproduce it now and any big file saved well. I see you wrote about 2048m param in nginx. But, may be your param located in different server section or inside a location, not in the server directive? Link to comment Share on other sites More sharing options...
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