Millipede Posted November 23, 2018 Share Posted November 23, 2018 (edited) You need the “error_log” file in the root of your domain/forum. You need to access it via FTP or via cPanel's "File Manager". It's a text file but has no file type as such, you can open it with a plain text editor. This error_log shows PHP errors, but not necessarily every single one. The "Errors" area in cPanel is different, it shows you errors relating to URLs, eg: bad urls, often due to bots or wannabe hackers trying to find a non-existent URL, hence "File not found". If you have shell access (which I don't), you may be able to view other error logs in apache? Edited November 23, 2018 by Millipede Square Wheels 1 Link to comment
LiquidFractal Posted November 23, 2018 Share Posted November 23, 2018 Thanks for your help @Millipede. But I managed to isolate the cause of my site breakage: it is a conflict between @CodingJungle's Keywords and @Martin A.'s Minimized Quote plugin, which I have had to disable. @Square Wheels, if you have this plugin installed that might be the cause for you as well. Link to comment
CodingJungle Posted November 23, 2018 Author Share Posted November 23, 2018 26 minutes ago, liquidfractal said: Thanks for your help @Millipede. But I managed to isolate the cause of my site breakage: it is a conflict between @CodingJungle's Keywords and @Martin A.'s Minimized Quote plugin, which I have had to disable. @Square Wheels, if you have this plugin installed that might be the cause for you as well. what was the issue? @Martin A. is in a slack channel i troll, i can get with him to figure out a solution. LiquidFractal 1 Link to comment
LiquidFractal Posted November 23, 2018 Share Posted November 23, 2018 (edited) 4 minutes ago, CodingJungle said: what was the issue? @Martin A. is in a slack channel i troll, i can get with him to figure out a solution. Dude, that would be awesome! The issue was: when I had Minimized Quotes enabled, it worked fine. I updated Keywords, then everything goes out. As in blank screen, no source code whatsoever on the page. I disable Keywords, everything returns to normal. I went through each app and plugin to isolate the problem, and it was MQ. I disable MQ, enable Keywords, and I have my site and all my Keywords back. I went through the rest of my plugins to see if anything else was causing trouble, but it was only MQ which conflicted with Keywords. So...no PHP or Apache errors, no nuthin' - just a blank, empty screen when both are enabled. Thanks! Edited November 23, 2018 by liquidfractal Link to comment
Square Wheels Posted November 23, 2018 Share Posted November 23, 2018 9 hours ago, liquidfractal said: The issue was: when I had Minimized Quotes enabled, it worked fine. I updated Keywords, then everything goes out. As in blank screen, no source code whatsoever on the page. I disable Keywords, everything returns to normal. Same exact issue here. @CodingJungle, I sent you a PM with my error log. 10 hours ago, Millipede said: You need the “error_log” file in the root of your domain/forum. You need to access it via FTP or via cPanel's "File Manager". It's a text file but has no file type as such, you can open it with a plain text editor. This error_log shows PHP errors, but not necessarily every single one. The "Errors" area in cPanel is different, it shows you errors relating to URLs, eg: bad urls, often due to bots or wannabe hackers trying to find a non-existent URL, hence "File not found". If you have shell access (which I don't), you may be able to view other error logs in apache? Thanks Link to comment
CodingJungle Posted November 23, 2018 Author Share Posted November 23, 2018 @Square Wheels and @liquidfractal the issue should be fixed now in 3.1.7 Martin A. and Square Wheels 2 Link to comment
Kjell Iver Johansen Posted December 2, 2018 Share Posted December 2, 2018 In case you are not aware - the chatservice is dowm? Link to comment
CodingJungle Posted December 2, 2018 Author Share Posted December 2, 2018 2 hours ago, Kjell Iver Johansen said: In case you are not aware - the chatservice is dowm? chat service is fine, check your subscription. Link to comment
AlexWebsites Posted December 2, 2018 Share Posted December 2, 2018 Probably a good idea to have some sort of notice when the subscription has expired because it’s one of those things you don’t look at until you need to upgrade. Similar to how IPS has a message for when their license expires. Link to comment
CodingJungle Posted December 2, 2018 Author Share Posted December 2, 2018 17 minutes ago, AlexWebsites said: Probably a good idea to have some sort of notice when the subscription has expired because it’s one of those things you don’t look at until you need to upgrade. Similar to how IPS has a message for when their license expires. they send out under donotreply@codingjungle.com i have checked, and i do show them being sent out for over the last year to other clients (not just for the chat service), they are probably getting filtered out by spam services, so might be a good idea to add donotreply@codingjungle.com to the spam white list. Link to comment
Kjell Iver Johansen Posted December 3, 2018 Share Posted December 3, 2018 21 hours ago, CodingJungle said: they send out under donotreply@codingjungle.com i have checked, and i do show them being sent out for over the last year to other clients (not just for the chat service), they are probably getting filtered out by spam services, so might be a good idea to add donotreply@codingjungle.com to the spam white list. The email about renewal was sent out after the service was shut down for my site - 30th november is the only mail I got I can see it now. It is so frustrating when members start messaging me when I'm travelling and have only a mobile and try to fix stuff.. but thats all history and all is OK now. Some other sites uses Billing agreement - is that a way to go? I got this one today.. Link to comment
Tripp★ Posted December 4, 2018 Share Posted December 4, 2018 I'm having a few issues with the Duplicate Member Logger application; namely it doesn't seem to be sending out any PM's to the duplicate accounters. Link to comment
Circo Posted January 6, 2019 Share Posted January 6, 2019 (edited) @CodingJungle I wanted to pop in and say GREAT JOB on fixing the duplicate members app. It's working better than ever, I can not thank you enough. I came over to update my review on the file listing and it's not letting me. Need to upgrade to 5 stars. EDIT: I sent a report in to IPB about not being able to edit my old review and they fixed it. 5 stars well deserved! Edited January 10, 2019 by Circo BomAle and CodingJungle 1 1 Link to comment
Unlucky Posted January 10, 2019 Share Posted January 10, 2019 On 1/6/2019 at 9:02 PM, Circo said: I wanted to pop in and say GREAT JOB on fixing the duplicate members app. It's working better than ever, I can not thank you enough. I came over to update my review on the file listing and it's not letting me. Need to upgrade to 5 stars. So is the automatic banning for duplicate accounts working now as well? Link to comment
CodingJungle Posted January 11, 2019 Author Share Posted January 11, 2019 10 hours ago, Unlucky said: So is the automatic banning for duplicate accounts working now as well? i tested everything, it was working, so i don't see why it wouldn't be working now. Link to comment
Gilly Posted January 11, 2019 Share Posted January 11, 2019 For CJ Duplicate Logger, would you consider incorporating the already built-into IPS device check on members? I have a lot of users who have been IP banned (thanks to this app) who are coming back with a different IP, but on the same device. IPS ALREADY logs if a device has been used by more than one member: It's cheap to get a new IP, but it's not cheap to get a new device. A device check would make this application utterly complete. Please consider. Thanks! Unlucky and Joel R 2 Link to comment
Joel R Posted January 11, 2019 Share Posted January 11, 2019 I support the suggestion by @Gilly. Its probably a more accurate method than IP address too Link to comment
CodingJungle Posted January 12, 2019 Author Share Posted January 12, 2019 7 hours ago, Gilly said: For CJ Duplicate Logger, would you consider incorporating the already built-into IPS device check on members? I have a lot of users who have been IP banned (thanks to this app) who are coming back with a different IP, but on the same device. IPS ALREADY logs if a device has been used by more than one member: It's cheap to get a new IP, but it's not cheap to get a new device. A device check would make this application utterly complete. Please consider. Thanks! 1 hour ago, Joel R said: I support the suggestion by @Gilly. Its probably a more accurate method than IP address too actually guys, they use a very similar method to what i do to track duplicate members. here is my laptop both logged into my localhost, one on the left is chrome ,the one on the right is firefox. the "device key" is a random string they generate to identify the "device" (which should really be changed to browser lol) Link to comment
Circo Posted January 12, 2019 Share Posted January 12, 2019 On 1/10/2019 at 6:52 AM, Unlucky said: So is the automatic banning for duplicate accounts working now as well? It works beautifully, to the dismay of those who would try and circumvent our daily limits muwahahaha Link to comment
BakuEdi Posted January 23, 2019 Share Posted January 23, 2019 Hello, Is it possible to use this chat on forum, hosted by Invision cloud? Link to comment
CodingJungle Posted January 23, 2019 Author Share Posted January 23, 2019 17 minutes ago, BakuEdi said: Hello, Is it possible to use this chat on forum, hosted by Invision cloud? yes, the chat service version was specifically created so users could use it on the communities in the cloud. BakuEdi 1 Link to comment
BakuEdi Posted January 23, 2019 Share Posted January 23, 2019 1 minute ago, CodingJungle said: yes, the chat service version was specifically created so users could use it on the communities in the cloud. Thank you for the prompt reply. Will our users stay on on our forum or they will have to click and go to the other site? Link to comment
CodingJungle Posted January 23, 2019 Author Share Posted January 23, 2019 Just now, BakuEdi said: Thank you for the prompt reply. Will our users stay on on our forum or they will have to click and go to the other site? it's fully integrated into your site, there are no redirects to any of my servers. my servers are only there to facilitate the transfer of messages. you can see it in action here: https://codingjungle.com/babble/ BakuEdi 1 Link to comment
BakuEdi Posted January 23, 2019 Share Posted January 23, 2019 Just now, CodingJungle said: it's fully integrated into your site, there are no redirects to any of my servers. my servers are only there to facilitate the transfer of messages. What will be the price for the purchase of product and its installation on our site? Link to comment
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