ehren. Posted July 29, 2017 Share Posted July 29, 2017 I've been meaning to ask this for a while since it's a constant issue with my customers, but is the "Upload new version" (UNV) feature working correctly? Ever since 4.0.0, I've been inundated with random bug reports which have been caused by using the UNV feature. My standard reply is "Do a fresh installation of the theme instead of using the UNV feature and it'll work fine". The major issue with this is forum member's need to re-select the freshly installed theme since their choice is reverted to Default. Put simply, can one of the IPS dev's please explain in laymen's terms how this feature works, and why it may potentially cause issues when actually being used? I imagine the intended result is that ALL HTML and css files (excluding custom.css) are replaced with the updated theme code, while also retaining all theme settings. But this certainly isn't the case. Am I missing something here, or is it a severely broken feature that has existed since day 1? Link to comment Share on other sites More sharing options...
TAMAN Posted July 29, 2017 Share Posted July 29, 2017 I never had any issues with this feature, %99 in all of my theme updates i ask to simply use "Upload a new version" Only sometimes themes needs to be installed fresh when you delete theme settings or custom templates Because If you delete a setting or a custom template they arent getting deleted on updates, and i hope they can do something about that, otherwise, It does the job Link to comment Share on other sites More sharing options...
steve00 Posted July 31, 2017 Share Posted July 31, 2017 On 29/07/2017 at 2:48 AM, ehren. said: I imagine the intended result is that ALL HTML and css files (excluding custom.css) are replaced with the updated theme code If you make changes to any HTML template or the css files (reason for custom.css) then that template/css file does not get updated so could cause issues when upgrading (but am sure you know that) ... perhaps your customers made changes to the templates and if so then they will have issues (or trying to install theme on different version of IPB) Never (touch wood) had any problems with using UNV ... providing select the correct css file to use Link to comment Share on other sites More sharing options...
bfarber Posted July 31, 2017 Share Posted July 31, 2017 I am not aware of the issues you speak of with uploading a new version of a theme. If you are experiencing issues with this feature I would encourage you to submit a ticket with details so we can take a look. Link to comment Share on other sites More sharing options...
Aiwa Posted August 10, 2017 Share Posted August 10, 2017 @ehren. I ran into this yesterday when upgrading a theme. Even selecting to use the new version for all modified templates, a great number of the styles were broken on index, forum, and topic view. Like you said, I was forced to uninstall and re-install. Link to comment Share on other sites More sharing options...
ehren. Posted August 11, 2017 Author Share Posted August 11, 2017 I've never needed to use the Upload New Version feature since I upgrade all of mine manually, but customers continually mention issues when trying to use it. I can send a 4.1 theme and 4.2 theme to the Support staff so they can try it themselves if they wish? Link to comment Share on other sites More sharing options...
bfarber Posted August 11, 2017 Share Posted August 11, 2017 10 hours ago, ehren. said: I've never needed to use the Upload New Version feature since I upgrade all of mine manually, but customers continually mention issues when trying to use it. I can send a 4.1 theme and 4.2 theme to the Support staff so they can try it themselves if they wish? If you can reproduce a problem upgrading it, then yes that would be great. Link to comment Share on other sites More sharing options...
Aiwa Posted August 11, 2017 Share Posted August 11, 2017 Ehren, I hit the issue with Spectrum. Link to comment Share on other sites More sharing options...
steve00 Posted August 11, 2017 Share Posted August 11, 2017 Happened to my forum. Upgraded from 4.1.x to 4.2.2. and all went ok Uploaded new version of my theme (created on test forum and all ok on there) and what a mess Appears some css not there yet I selected the use new version of templates and css when asked Support ticket submitted Link to comment Share on other sites More sharing options...
orp Posted June 7, 2018 Share Posted June 7, 2018 On 8/11/2017 at 5:16 AM, bfarber said: If you can reproduce a problem upgrading it, then yes that would be great. i currently have this problem and will open a support request. however, to summarize the issue: - i uploaded a new version of the parent theme. - at least one template in the child theme that has had NO modifications made in that child version failed to get updated/replaced with the new version from the parent theme. - re-uploading the new version of the parent theme multiple times nor clearing the IPS cache fixes the issue. the worst part is that i just happened to stumble upon one template with this issue after some features of the site broke during this "upload new version" scenario. however, i have no idea how many other templates might also be failing to inherit the new parent theme's changes! there doesn't seem to be any way to tell without comparing each template outside of IPS. uploading the parent as a brand new theme and re-creating the child each time is not a viable workaround as it takes a long time to re-configure all of the child theme's settings, and it's easy to miss a setting. this issue needs to be fixed and then i'd also really like to see better modified/inherited/version indicators and "revert" functionality when dealing with parent/child theme relationships. thanks! Link to comment Share on other sites More sharing options...
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