Posted July 16, 20177 yr Hi guys & gals, First off, I'm a big big rookie regarding IP.Board forums (and forums in general). I just bought one off (within cloud) yesterday, to my surprise, after purchase, I did not receive any e-mail (you do receive one when you initiate a demo) for the adminACP logs. I do not have anywhere a "AdminACP login" section on the forum at its current stage.. although I just added "/admin" into the url and did get a login/password page. I never got asked to input an admin login/password so I tried logging in through my client credentials -- it doesn't work, I've already lost a day on my sub because of this. Now is it just me being a rookie or there is something indeed wrong ? Thanks to all in advance. Edited July 16, 20177 yr by Ulmar
July 16, 20177 yr Author I even tried changing through the update section (attached file) -- nothing works.
July 16, 20177 yr 23 minutes ago, Ulmar said: I do not have anywhere a "AdminACP login" section on the forum at its current stage.. Edited July 16, 20177 yr by Misi
July 16, 20177 yr Author This is what it looks like to me... I need to login as admin to access ACP right ? I don't see anything -- am I blind or just stupid ?
July 16, 20177 yr 2 minutes ago, Ulmar said: This is what it looks like to me... I need to login as admin to access ACP right ? You are not logged in. Edited July 16, 20177 yr by Misi
July 16, 20177 yr Author yes that is my issue.. I tried logging in with my client credentials -- it's not working ! am I supposed to create a normal member account and then login ?
July 16, 20177 yr 1 minute ago, Ulmar said: yes that is my issue.. I tried logging in with my client credentials -- it's not working ! With the IPS login? It's not going to work if your forum has been setup with another name and/or password.
July 16, 20177 yr Author I bought an IPS forum -- that is all I did. I never received any login or anything -- the only credentials I have is my IPS "CLIENT" credentials.
July 16, 20177 yr 1 minute ago, Ulmar said: I bought an IPS forum -- that is all I did. I never received any login or anything -- the only credentials I have is my IPS "CLIENT" credentials. Please wait for a staff member to solve this problem.
July 16, 20177 yr Author @Misi I was hoping to get it resolved before staff (as I opened a ticket yesterday and still no reply) -- thanks for your help in any case ! Do you know how long it generally takes staff support to respond to a ticket ? are they reactive? Regards,
July 16, 20177 yr 1 hour ago, Ulmar said: Hi guys & gals, First off, I'm a big big rookie regarding IP.Board forums (and forums in general). I just bought one off (within cloud) yesterday, to my surprise, after purchase, I did not receive any e-mail (you do receive one when you initiate a demo) for the adminACP logs. I do not have anywhere a "AdminACP login" section on the forum at its current stage.. although I just added "/admin" into the url and did get a login/password page. I never got asked to input an admin login/password so I tried logging in through my client credentials -- it doesn't work, I've already lost a day on my sub because of this. Now is it just me being a rookie or there is something indeed wrong ? Thanks to all in advance. As weekend you might have to wait longer for communication from staff (including support) which is likely why you didn't receive any email
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