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Staying logged in issue

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Posted

Staying logged in appears to be an issue. 

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 whenever I boot up to go on my Samsung phone, tablet and Windows 10 laptop I have to log in.

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I get the same. It's been that way for about a fortnight.

It's happened to me as well after I tested logging out and back in on my phone. I later found myself logged out on my desktop. Is there a known issue or is it my site?

Our new Device management functionality addresses this and greatly improves support for members using multiple devices.

 

Posted elsewhere but I'm seeing the same behavior on the latest 4.1. Only started recently but I'm getting logged out often when I'm changing devices. 

  • Author

Posted elsewhere but I'm seeing the same behavior on the latest 4.1. Only started recently but I'm getting logged out often when I'm changing devices. 

Strange for it to start recently isn't it

8 hours ago, marklcfc said:

Strange for it to start recently isn't it

Agreed. It's odd. Not sure the cause. 

I have the same issue on Windows bases PCs and iPads, so what has changed that affects both apple and Windows?

 

Have you seen Stuart's post? 

 

  • Author

That's good but considering how many are on 4.1 you'd think it would be fixable in the meantime, never seemed to have this issue before the last month.

22 hours ago, Daniel F said:

Have you seen Stuart's post? 

 

Well, yes, but the question of why this has suddenly manifested itself in pre 4.2 IPS hasn't been addressed, nor how to fix it prior to upgrading to the newest Software. I am starting to get complaints from Members about this as well.

Hi,

Here under 4.1.19, and my members are also complaining from being disconnected on a regular basis.

That helped me on 4.1.19. Not needed anymore on 4.2. 

 

  • Author

Just installed that, will see if it helps

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