socceronly Posted June 21, 2017 Share Posted June 21, 2017 What is that exactly. These are people, Guests not logged in that get to the Registration/Log In part of the purchase process and then bail out? Is it kind of a dropped cart indicator or did I set someting up wrong? I have been selling stuff through the site for years, but always phsycial products. Never electronic tickets I email later. Wondering if I did something wrong. Thanks JM Link to comment Share on other sites More sharing options...
Rhett Posted June 21, 2017 Share Posted June 21, 2017 If someone starts a checkout process and doesn't complete it, this is what generates these (guest) they are cleaned up by the system in time. Link to comment Share on other sites More sharing options...
socceronly Posted June 26, 2017 Author Share Posted June 26, 2017 Thanks Rhett. This has been a fascinating experience moving our ticket sales into the store. Humans are weird. I expected a drop, as we normally leave it open via Pay Pal button on the front page. Forcing people to register to buy the tickets we have sold about 1/3 our usual amount. Not blaming IPS, I think most will come around, they have had too easy for too long. But it is a bigger drop than expected. Link to comment Share on other sites More sharing options...
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