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Profile/Avatar Upload glitch on IPad


Allen Bradford

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When on iPad (likely iPhone as well, haven't tried it)... when you try to add a Profile/Avatar photo...On the first or sometimes multiple attempts to "Upload a Photo" and then clicking "Choose Single File" nothing happens. But if you X out of the Profile Photo field a couple/few times and keep trying, the Choose Single File Upload function eventually works. Many of my Members who use Smart devices have never added a Profile/Avatar photo because it always fails on the first try. 

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  • 2 weeks later...

Back to top....to staff, as mentioned this is a glitch on OS devices for Avatars. I've fooled with it a bit.... After clicking icon in Avatar area on Profiles and choosing Upload Photo and then clicking Choose Single File nothing happens, until you click Save (even though you weren't able to access photo library and upload a photo.) You then get the error page saying no image was chosen. Hit back button, X out of old Upload field and try the process again and then it will work. Just so you know.

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