SJ77 Posted January 24, 2017 Share Posted January 24, 2017 see screen shot. might confuse customers and they might purchase again leading to charge back issues to resolve. Link to comment Share on other sites More sharing options...
Adriano Faria Posted January 24, 2017 Share Posted January 24, 2017 Some devs requires one "license" of the resource per URL. Many users has more than one URL, so they need to buy again. And this only here. You have to remeber that this integration is part of the suite and used elsewhere for several admins. Personally, I believe it's kinda hard to confuse "Donwload" with "Buy Now - $XXX". Anyway, maybe IPS could change the Buy button style to another color (blue, red, black, orange, etc.). Link to comment Share on other sites More sharing options...
SJ77 Posted January 24, 2017 Author Share Posted January 24, 2017 @Adriano Faria But not everyone is selling software. Downloads seems designed to support invisionpower.com but not very flexible for everyone else. In my case I am selling photos. Once you own them, option to purchase again makes no sense at all. People can sell many other things aside from software. At least a behavior option would be helpful. Link to comment Share on other sites More sharing options...
Adriano Faria Posted January 24, 2017 Share Posted January 24, 2017 Yeah, I know how it feels. That's why I like settings. Link to comment Share on other sites More sharing options...
SJ77 Posted January 24, 2017 Author Share Posted January 24, 2017 at the very least the button language could be modified to say "Buy again" Link to comment Share on other sites More sharing options...
Simon Woods Posted January 24, 2017 Share Posted January 24, 2017 Really? This can't be edited? I've never used Downloads. At this point it'd better if it was called Downloads (mostly for software selling). I mean... wow. Really, @Lindy? Link to comment Share on other sites More sharing options...
SJ77 Posted January 24, 2017 Author Share Posted January 24, 2017 20 minutes ago, Simon Woods said: Really? This can't be edited? I've never used Downloads. At this point it'd better if it was called Downloads (mostly for software selling). I mean... wow. Really, @Lindy? don't forget no option to get rid of renewals option in marketplace Link to comment Share on other sites More sharing options...
Tracy Perry Posted January 24, 2017 Share Posted January 24, 2017 1 hour ago, superj707 said: @Adriano Faria But not everyone is selling software. Downloads seems designed to support invisionpower.com but not very flexible for everyone else. In my case I am selling photos. Once you own them, option to purchase again makes no sense at all. People can sell many other things aside from software. At least a behavior option would be helpful. I'm finding that out about the commerce app. It's readily apparent it was designed for their use and then apparently "tweaked" to turn around and sell. First obvious indicator is the hard coded hosting option that is included in the commerce package. Link to comment Share on other sites More sharing options...
SJ77 Posted January 24, 2017 Author Share Posted January 24, 2017 1 minute ago, Tracy Perry said: I'm finding that out about the commerce app. It's readily apparent it was designed for their use and then apparently "tweaked" to turn around a sell. First obvious indicator is the hard coded hosting option that is included in the commerce package. Lucky for me I am wanting to do something very similar to Marketplace but a few more options would be really helpful. Link to comment Share on other sites More sharing options...
SJ77 Posted December 27, 2018 Author Share Posted December 27, 2018 I thought this might be an issue, and sadly I have proved myself right. I have MANY folks purchasing the same thing more than once (assuming they would never be charged more than once for the same thing).. (since after all that's ridiculous) and then I have to go through and deal with refunds or fraud claims. Please IPS, fix this nonsense!!! Here is an example email I am dealing with today. Quote Hello, l have been billed 6 times for the same content, I was not able to dowload the content so i retried several times thinking i wouldnt be getting charged since i couldnt acces the content. Thank you for your time. Link to comment Share on other sites More sharing options...
Mark Posted December 27, 2018 Share Posted December 27, 2018 If you're willing to submit a support ticket, I'd be interested to check that there's nothing else going wrong. It seems to me very bizarre that someone would miss the equally sized "Download" button and click "Buy Now" and submit payment 6 separate times. If you do, mention this post so the support team know to send it up to me. Link to comment Share on other sites More sharing options...
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