Inactive Members & Real Last Activity Supporttopic

[Fosters]

14 hours ago, Cyboman said:

Works as described!  

One feature addon:

If I use the email variable {suite_url} in email texts and I try to link the {suite_url} text to {suite_url} (=will be inserted as link), I get the following link in the preview email:

http://%7bsuite_url%7d%20/

Is this only in preview? I think it doesn't parse the variable as soon as it is used in links.

This sounds like a bug.  I can't test this right now, but I've posted this to our bugtracker to not forget about it https://addons.invisionzone.com/projects/item/432-url-email-variable/ 

[Cyboman]

I have rules with 3, 8, 15... days of inactivity to send out e-mails.

In the new Inactive Members Logs I'm experiencing the following issues:

• Triggered Rule 3 & 8 both listed for the same member on the same day BUT at different times (=2 log entries on same day)
• Triggered Rule 3 listed for the same member twice on the same day AND at same time (=duplicate log entry or duplicate email?)
• Triggered Rule 8 listed for the same member twice on the same day AND at same time (=duplicate log entry or duplicate email?)
• Triggered Rule 3 for a "nameless member" (=no member name), twice at the same time (=no existing member)

I haven't asked my members who received 2 emails at once so far, but I will observe it.

Edited July 25, 2017 by Cyboman

[Fosters]

Thx. this is indeed a bug, but no panic, it was only logged twice, the same email will NEVER be sent to the same member.

[Fosters]

On 21.7.2017 at 6:47 PM, Cyboman said:

Works as described!  

One feature addon:

If I use the email variable {suite_url} in email texts and I try to link the {suite_url} text to {suite_url} (=will be inserted as link), I get the following link in the preview email:

http://%7bsuite_url%7d%20/

Is this only in preview? I think it doesn't parse the variable as soon as it is used in links.

Are you still seeing this? It works fine for me

[Adam_S]

Hi @Fosters

Love the app, however i'm having some weird issues with the tasks running on the back end.  I've got multiple tasks that have started and are running but aren't completing for the Inactive Members app.  Can you assist on clearing these out and getting it working?

Thanks

Adam

[Fosters]

46 minutes ago, Adam_S said:

Hi @Fosters

Love the app, however i'm having some weird issues with the tasks running on the back end.  I've got multiple tasks that have started and are running but aren't completing for the Inactive Members app.  Can you assist on clearing these out and getting it working?

Thanks

Adam

Could I please get a PM with acp access details to take a look at this 

[Fosters]

A new version was released today fixing a IPS 4.2 compatibility issue.

We have also added a new translatable title field, to allow people to use custom titles for the rules.

[Fosters]

Awesome news!  

Our "Inactive Members" is featured on the homepage of the IPS Marketplace!  Many thanks to @AndyF of the IPS Marketplace for featuring one of our files.  And that means ... this app's price is slashed for a flash sale!!  

As a special "thank you" to our clients and in support of the amazing IPS community, we're running a 25% flash sale on the file for a limited time, so pick up a copy!  This will be the lowest discount you will ever see, so Buy Now >>

Get your copy in our Flash Sale as a token of our appreciation to the IPS Marketplace!

[Fosters]

Thank you to everybody who took advantage of the flash sale on Inactive Members.  The sale has concluded.  

[Fosters]

New version 1.2.2 is released.  Please click here to download the file.

Fixed Bugs:

• Duplicate Logging

[WG Mojo]

Thanks for this useful application @Fosters but is it supposed to send out inactive emails more than once? I’ve set it to 7 days and it’s since sent out the email twice in 12 hours to the same people. Is this a bug with the log or is it actually emailing twice? I don’t want to spam peoples’ inboxes. 

[Cyboman]

5 minutes ago, WG Mojo said:

Thanks for this useful application @Fosters but is it supposed to send out inactive emails more than once? I’ve set it to 7 days and it’s since sent out the email twice in 12 hours to the same people. Is this a bug with the log or is it actually emailing twice? I don’t want to spam peoples’ inboxes. 

It doesn't sendout multiple times though showing as if: the logs still don't work properly. Already told me to investigate after ACP access.  

Reported here:

 

[DSystem]

This application leaves the tasks of the forum congested. It must be because of the large number of members I have.

Would you like to reduce the number of emails that he sends in each process?

 

[Fosters]

Do you have more then one rule which sends emails?

Edited October 20, 2017 by Fosters

[DSystem]

I have only one active rule.

[Janyour]

Hello,

awesome plugin ! can i send autpmatic emails to inactifs members ?

if a member is not actif (> 1 month) he will receive an email to say him hello for example and re engage him again

 

[Adam_S]

On 19/10/2017 at 1:50 AM, WG Mojo said:

Thanks for this useful application @Fosters but is it supposed to send out inactive emails more than once? I’ve set it to 7 days and it’s since sent out the email twice in 12 hours to the same people. Is this a bug with the log or is it actually emailing twice? I don’t want to spam peoples’ inboxes. 

 

On 19/10/2017 at 3:38 AM, DSystem said:

This application leaves the tasks of the forum congested. It must be because of the large number of members I have.

Would you like to reduce the number of emails that he sends in each process?

 

 

I'm having the same issue as these two people as well.  My users are getting spammed with multiple emails in a short period in time, even though i have it set to 1 week, 1 month, 3 months, 6 months, and 1 year.

 

[JTHastings]

Working perfectly for my setup, love it!

Not sure if I am the only one but I would like to see an option on the Inactive Members Log to download the information concerning the member (with additional details) similar to the Member List. Is there a way to get more info from the rules (instead of just the rule name)?

[Soupy1985]

On 23/10/2017 at 1:18 AM, Adam_S said:

 

 

I'm having the same issue as these two people as well.  My users are getting spammed with multiple emails in a short period in time, even though i have it set to 1 week, 1 month, 3 months, 6 months, and 1 year.

 

I am getting this aswell.

James

Is there away to clear the log?

James

[Legion of Honor]

@Fosters

 

I get this error when I try to install it: 

 

Never mind, I had to remove the old version before installing the new version.  Thanks anyways

Edited January 15, 2018 by Legion of Honor
figured out the problem

[Fosters]

1 hour ago, Legion of Honor said:

@Fosters

 

I get this error when I try to install it: 

 

Never mind, I had to remove the old version before installing the new version.  Thanks anyways

I'm glad you were able to resolve your issue.  Just curious, do you know from what prior version you were upgrading?  

[Legion of Honor]

@Fosters  It worked with 3.4.7 so it had to be 1.4.1-3 or later I think, thats all I could find in my previous 3.4.7 install upgrade folder on my desktop.

 

hope it helped

 

Jim

[Fosters]

1 hour ago, Legion of Honor said:

@Fosters  It worked with 3.4.7 so it had to be 1.4.1-3 or later I think, thats all I could find in my previous 3.4.7 install upgrade folder on my desktop.

 

hope it helped

 

Jim

Hi Jim, to make sure I understand, were you trying to install on IPB 3.4.7?  I'm confused by your reference to 3.4.7.

FostersJ

Edited January 17, 2018 by Fosters

[Legion of Honor]

@Fosters

No, I was trying to upgrade from the version that was disabled in my ACP when I upgraded to IPB 4.2.7 from 3.4.7 by using the upgrade option in the application menu.  It gave me that error listed above.  It all worked out fine since I just uninstalled the old version and installed the new version and its functioning correctly.

 

[Cascadia]

Hi, Im using the latest version from IPS and I have installed this application version 1.2.3 and it installed properly I guess.  I created a new usergroup called Awol-Inactive and that is where I want to move those selected in my rule called Purge 1 to.  Nothing seems to be happening.  In the images below you can see how I set it up but basically I want to move any member not protected and has not had any activity in the past 365 days.  I am not sending any sort of email. 

Im sure that Im doing something wrong but would like some guidance.  I can provide ACP access if desired.

 

I think, as shown in image #2, that I may be targeting an empty membergroup but this is where it is confusing me.  "Action" I get but if I dont Target Membergoup the way that I have selected then I see no option for sending those to be moved to the membergroup that I desire to send them to.

Thanks

 

 

 

 

Edited January 22, 2018 by Steve-Ray
added info