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Adriano Faria

Login on desktop and phone several times during the day

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We did make a configuration change about a week or so ago, as there was a conflict between the client area and here - can you try completely clearing cookies on both devices? I use both my computer and my phone multiple times a day and have not seen this issue.

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On 10/8/2016 at 9:22 PM, Lindy said:

Anyone else having an issue? This is the first I've heard of it.

I've noticed the same issue on 4.1.16 on my Mac.  I get logged out frequently.  I'm hoping 4.1.16.1 fixes it.

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It is possible that a someone plugin to interfere?

I do not use plugins and I have no issue that in my live and test site.

Also here I am constantly logged in desk and via mobile - I have not seen this issue.

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1 minute ago, Adriano Faria said:

I don't believe. This is happening here on IPS in my account.

I wrote a suggestion for those who have a problem in your own website.

This sait mobile I login with IE WinPhone 8.1

If you have a problem - what kind of Mobile it happens?

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It needs sorting.  It is killing our user numbers and ad revenue at the moment.  A lot of people are just being put off logging in.  Lost 40% traffic since this started a week or so ago.  Any sign of a fix?

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On 22/10/2016 at 7:32 AM, Charles said:

We are investigating this and should have a fix in 4.1.17.

So if we aren't on 4.1.16 yet, we should avoid going to 4.1.16  and wait for 4.1.17?

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