So I was upgrading my forum from v4.1.7 to the latest.

The upgrade process asked me to upload files manually via FTP.

I did so and triple-checked that the files were uploaded correctly.

But now the upgrade screen is stuck on this step, and it won't let me continue forward:

http://screencast.com/t/VQB732xj

I've triple checked that the file (/home/leogurac/public_html/actualized/forum-test/system/Text/HtmlPurifierInternalLinkDef.php) has been uploaded correctly. It looks fine.

But why can't I complete the upgrade process??

I'm totally stuck!

What should I do now?

2 hours ago, Morpheo said:

So I was upgrading my forum from v4.1.7 to the latest.

The upgrade process asked me to upload files manually via FTP.

I did so and triple-checked that the files were uploaded correctly.

But now the upgrade screen is stuck on this step, and it won't let me continue forward:

http://screencast.com/t/VQB732xj

I've triple checked that the file (/home/leogurac/public_html/actualized/forum-test/system/Text/HtmlPurifierInternalLinkDef.php) has been uploaded correctly. It looks fine.

But why can't I complete the upgrade process??

I'm totally stuck!

What should I do now?

Had similar issue a while back and after uploading files manually via cPanel and running the upgrade from browser and not admincp all went ok so might want to try running upgrade using browser and url to upgrade (e.g. your_forum_url/admin/upgrade)

If already tried that then better to fill out support ticket in client area

3 hours ago, Morpheo said:

What should I do now?

Had this many times. I usually log into my site using a different browser. It then gives me a message to complete the upgrade and carries on without issue.

20 hours ago, Ausy said:

Had this many times. I usually log into my site using a different browser. It then gives me a message to complete the upgrade and carries on without issue.

That works!