BN_IT_Support Posted April 10, 2016 Share Posted April 10, 2016 So twice now I have tried to update my test board from 4.1.8 to 4.1.10. Each time the auto-updater fails and says that I have to upload the files manually; when I do i get nothing but white screens on both the front end and admin side. Lots of errors: I have tried restoring a backup, and re-uploading both the delta files and the full 4.1.10 set but nothing seems to work. Welcome any ideas please. Link to comment Share on other sites More sharing options...
John_C Posted April 10, 2016 Share Posted April 10, 2016 I'd put a support ticket in asap. Link to comment Share on other sites More sharing options...
Mahumba Posted April 10, 2016 Share Posted April 10, 2016 If you have any 3rd party apps or plug ins, disable them and try again. I'm n a habit of disabling them each time before an upgrade and everything goes smoothly after I disable them. Roger Link to comment Share on other sites More sharing options...
Shawn Tierney Posted April 11, 2016 Share Posted April 11, 2016 I found a couple month old version of the Steam login handler plugin made my board inaccessible after the upgrade from 4.1.8. to 4.1.10... lost four hours of my life to that one :-( Link to comment Share on other sites More sharing options...
BN_IT_Support Posted April 11, 2016 Author Share Posted April 11, 2016 Thanks everyone. I had understood that the new upgrader automatically disabled any plugins, but either way I have managed to recover from a backup so will try again. Link to comment Share on other sites More sharing options...
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