Winning Posted January 29, 2016 Share Posted January 29, 2016 I like the newest format, but the performance is too slow. Not all the time, but a lot of the time. Sometimes it performs well, sometimes not. Often specific actions such as posting a new thread or editing a topic are particularly slow. Sometimes when I try to load the site it takes forever. Other times it is fine. This is very specific to 4.x and never occurred until we just upgraded. Edit: probably should have posted this under product feeback, feel free to move there. Link to comment Share on other sites More sharing options...
Morrigan Posted February 3, 2016 Share Posted February 3, 2016 I think, actually, this would be more appropriate to a ticket. Link to comment Share on other sites More sharing options...
Winning Posted February 3, 2016 Author Share Posted February 3, 2016 Thanks Morrigan, I'm going to submit one. I posted here as i was hoping to see how many others had the issue, but a different part of the forum may be a better place to post. We're now even routinely getting duplicate posts, because the poster hits save twice because the page hangs and takes forever to save a post. Link to comment Share on other sites More sharing options...
IveLeft... Posted February 3, 2016 Share Posted February 3, 2016 No Issue running 4.1.8 here, It could be a server issue ? Link to comment Share on other sites More sharing options...
Winning Posted February 4, 2016 Author Share Posted February 4, 2016 8 hours ago, Cloud 9 said: No Issue running 4.1.8 here, It could be a server issue ? You're using the Invision cloud? Thanks Link to comment Share on other sites More sharing options...
IveLeft... Posted February 4, 2016 Share Posted February 4, 2016 No, my own VPS Link to comment Share on other sites More sharing options...
Ahmad E. Posted February 4, 2016 Share Posted February 4, 2016 No problems on either of my sites (all running either on a VPS or dedicated server). Link to comment Share on other sites More sharing options...
Winning Posted February 4, 2016 Author Share Posted February 4, 2016 Thanks folks, but I should have been clearer, we are using Invision "community in the cloud" and that's what I am saying is too slow since we've been upgraded to 4.x. That's why I posted it in the company feedback section. And using this site as an example, when I click on "submit reply", the result is near instant. But on our "community in the cloud" site, it can sometimes take 5 - 10 seconds. Today I even saw some triple posts, where I'm assuming a member would think the post was not saving and as a result hit "submit reply" 3 times. Anyhow, time to submit a support request.... Link to comment Share on other sites More sharing options...
Ahmad E. Posted February 4, 2016 Share Posted February 4, 2016 Yep, support ticket is the best way to go for this. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 4, 2016 Share Posted February 4, 2016 As mentioned by others, if you are having problems then you should put in a ticket and we can take a look for you Link to comment Share on other sites More sharing options...
Rhett Posted February 19, 2016 Share Posted February 19, 2016 This was resolved long via a ticket Link to comment Share on other sites More sharing options...
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