abetts Posted January 28, 2016 Share Posted January 28, 2016 I had this set to stop the member from posting and to delete their content which it has been for several years. Now, if a member is accidentally flagged as a spammer their content is gone, gone for good. One of my moderators accidently flagged a genuine (and important) member as a spammer and now their content is gone with no way whatsoever of restoring it. I've now changed the setting to hid their content but it now means for the 99% of genuine spammers we'll have to remove their posts manually, but it's a safety net that's required. Imagine if someone accidentally flagged a member with thousands of posts as a spammer, that would be a disaster! Bring back 'deleted content' is the answer IMO! Link to comment Share on other sites More sharing options...
Meddysong Posted January 28, 2016 Share Posted January 28, 2016 I can't explain why but I've always been drawn to "flag as spammer" when trying to sign in as somebody. It can be a dangerous proposition, that's for sure. Link to comment Share on other sites More sharing options...
Adriano Faria Posted January 28, 2016 Share Posted January 28, 2016 3 hours ago, abetts said: Now, if a member is accidentally flagged as a spammer their content is gone, gone for good. This is optional. You can configure to not delete the content. Link to comment Share on other sites More sharing options...
AndyF Posted January 28, 2016 Share Posted January 28, 2016 Perhaps there ought to be an additional safety net with this, for a 'fatal' action such as this (like forum pruning) the moderator should have to re-authenticate themselves. This would only prevent accidents if they agree to the modal popup though, it obviously won't stop them if they are not really aware of what they are about to do... Link to comment Share on other sites More sharing options...
xtech Posted January 28, 2016 Share Posted January 28, 2016 11 minutes ago, AndyF said: Perhaps there ought to be an additional safety net with this, for a 'fatal' action such as this (like forum pruning) the moderator should have to re-authenticate themselves. I like this idea. Link to comment Share on other sites More sharing options...
abetts Posted January 28, 2016 Author Share Posted January 28, 2016 1 hour ago, Adriano Faria said: This is optional. You can configure to not delete the content. Thanks. Although as I pointed out in my post up there, I'm aware of this and have it set to now hide content. If someone with thousands of posts was flagged as a spammer by accident, this would absolutely ruin any forum; trust, continuity etc. Link to comment Share on other sites More sharing options...
IveLeft... Posted January 28, 2016 Share Posted January 28, 2016 Perhaps have something so the moderators can delete and flag as a spammer - which hides all content and flags this in the ACP for an admin to approve. Link to comment Share on other sites More sharing options...
jackflash Posted January 28, 2016 Share Posted January 28, 2016 We set our forums to hide content only and never delete. We strictly disallow any deletion. It's not we don't trust moderators, rather, what if someone gets ahold of a moderator's password = trouble. Link to comment Share on other sites More sharing options...
Morgin Posted April 26, 2017 Share Posted April 26, 2017 Having had a chance to use this and already have a moderator do an accident click on mobile (fortunately I only have it set to hide), an undo button for this that would revert everything to pre-click settings would be great. Link to comment Share on other sites More sharing options...
gavpedz Posted December 4, 2017 Share Posted December 4, 2017 On 26/04/2017 at 2:52 AM, Morgin said: Having had a chance to use this and already have a moderator do an accident click on mobile (fortunately I only have it set to hide), an undo button for this that would revert everything to pre-click settings would be great. Yes, an undo button which unhides all content and re-enables the member and reverts back to how things were before hitting flag as a spammer would be amazing. Link to comment Share on other sites More sharing options...
bpn Posted December 5, 2017 Share Posted December 5, 2017 There should be recyle bin for operations that might have significant impact. Deletions of members f.ex. I, by mistake, deleted a long time member with over 10k posts. Luckily we make daily backups.. Another issue when it comes to spam protection is that the Spam-service can flag IP's with multiple registrations. I, as administrator, is banned from my own forum because I have setup some test-accounts... We also had a large company banned because several employees have registered with same IP. Link to comment Share on other sites More sharing options...
AlexWebsites Posted December 6, 2017 Share Posted December 6, 2017 i was just saved the other day because you can now restore deleted content in the moderator CP. Love that feature. Link to comment Share on other sites More sharing options...
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