I went to download the IPB 4 series package but gotten the error. I everything is fine as I'm downloading the IPB 3 series with no problems. I open up a ticket maybe it not just me.

It's not just you. I can't download IPB4, and chat is down with license errors on both my sites. It's been this way for more than 6 hours with no response on tickets.

We're working on this as I type this and it should be resolved soon, sorry for the trouble.

4 minutes ago, Rhett said:

We're working on this as I type this and it should be resolved soon, sorry for the trouble.

Glad to hear! Am also having these issues, so hope for a fix soon.

10 minutes ago, Rhett said:

We're working on this as I type this and it should be resolved soon, sorry for the trouble.

Is there an ETA? I tried to reinsert my license since it showed blank in the license area, and got an error message that it was invalid, I'm assuming because your license server is having issues, so now I need to know how late I need to wait up to paste in my license to get rid of the error messages / get chat running again.

No ETA at this time, I'll post back here once it's resolved though.

21 minutes ago, Rhett said:

No ETA at this time, I'll post back here once it's resolved though.

Is this the same cause as my site not accepting my license key? I got the red box of doom.

Yes it's the same issue.

Hello, this issue has been corrected, in your admincp live search (top right box) please type in "license" then pull up the license key page, then select "replace license key" and enter your license key, this will resolve this issue.

 

 

 

 

Thank you again and I'm sorry for the trouble here, have a great weekend.

What about the update checks?

I am trying to upgrade to 3.4.9 (and already uploaded the files), but the ACP and the upgrade section won’t let me saying everything is “up to date”. 

That's not related to this issue, please start a new topic or submit a ticket, best guess is you didn't upload the files to the proper location though. 

Thank youi @Rhett