John McCane Posted January 10, 2016 Share Posted January 10, 2016 I highly dislike the fact that I can not choose what my members have to tell me in the billing information area. I can not remove the preset fields. If anyone is confused, I am talking about the First name, Last name, Billing address, etc.... I don't want to or need to know this information about my customers as they are subscribing to VIP Features and software downloads on my website. PLEASE make it possible to customize this, or at least skip that step. You claim to be highly customizeable, I beg to differ. Link to comment Share on other sites More sharing options...
chilihead Posted January 10, 2016 Share Posted January 10, 2016 Link to comment Share on other sites More sharing options...
John McCane Posted January 10, 2016 Author Share Posted January 10, 2016 1 hour ago, chilihead said: Somewhat nice to hear, but development is too slow if it has been on their list since Christmas. That should honestly not take long for them to do. Â Link to comment Share on other sites More sharing options...
Martin1980 Posted January 10, 2016 Share Posted January 10, 2016 2 hours ago, John McCane said: Somewhat nice to hear, but development is too slow if it has been on their list since Christmas. That should honestly not take long for them to do.  Too slow? You're not the only one with feature requests and I assume their current target is to release 4.2 with this request (hopefully) included. Link to comment Share on other sites More sharing options...
John McCane Posted January 12, 2016 Author Share Posted January 12, 2016 On 1/10/2016 at 10:40 PM, Martin1980 said: Too slow? You're not the only one with feature requests and I assume their current target is to release 4.2 with this request (hopefully) included. You can barely call this a feature request. Such simple "feature" should've been built in from the beginning. Honestly shocked to see how awful it is. Link to comment Share on other sites More sharing options...
MADMAN32395 Posted January 12, 2016 Share Posted January 12, 2016 If it's so aweful then why use it? In the other lost it was talked about member to member that it's for taxes since its an online sale even if no physical good was exchanged. Link to comment Share on other sites More sharing options...
Management Lindy Posted January 12, 2016 Management Share Posted January 12, 2016 On 1/10/2016 at 2:33 PM, John McCane said: Somewhat nice to hear, but development is too slow if it has been on their list since Christmas. That should honestly not take long for them to do.  Christmas was just over two weeks ago and we unfortunately have pages of things that "shouldn't take long to do."  I understand this is an important issue to you and as mentioned, it is on our list. I'm afraid I don't have an ETA at this time but will keep this updated. Link to comment Share on other sites More sharing options...
Unlucky Posted May 16, 2016 Share Posted May 16, 2016 On 1/11/2016 at 9:08 PM, Lindy said: Christmas was just over two weeks ago and we unfortunately have pages of things that "shouldn't take long to do."  I understand this is an important issue to you and as mentioned, it is on our list. I'm afraid I don't have an ETA at this time but will keep this updated. Hi Lindy, This really is a critical issue and can make or break someones business. We cannot collect billing address information because the last time we did this (switching between subscription manager, then ipnexus and back to subscription manager on the old 3.x) our revenue dropped by nearly 60% when using Ipnexus and having the billing address information fields in the subscription process. As soon as this requirment to ask for billing address info was removed, our sales returned to normal levels We need to either switch if off or please provide us a way to remove it from the template. Thanks  Link to comment Share on other sites More sharing options...
Management Lindy Posted June 13, 2016 Management Share Posted June 13, 2016 This will be completed for 4.1.13 Link to comment Share on other sites More sharing options...
hippydonna Posted November 6, 2018 Share Posted November 6, 2018 Has this been completed yet? I too would like to turn it off - I have no need for everyone's address and they don't like supplying it. Link to comment Share on other sites More sharing options...
NeedCoffee Posted January 11, 2019 Share Posted January 11, 2019 [removed - think I found the setting now! 🙂 ] Link to comment Share on other sites More sharing options...
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