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notification alert here on forum when ticket updates


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  • 1 year later...

I'm going to bump this as it would be really nice to have a warning at your front-end (forum) or even better an e-mail that someone has filled a support question.

The only way now, as far as I can see it but maybe I'm looking in the wrong spots, is if you log in to your admin panel there is a tiny, tiny counter telling you someone filled a support question. As I have a very low traffic forum and barely any need to login to the ACP, I missed 2 support requests now after they where filed for over 7 days.

Come on, "someone sneezes" when they reply or like a post I made and I get a notification, why can't something more urgent then that not do the same? ^_^

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