Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted November 17, 20159 yr I had/have a testboard (with a valid license on 4.0) - and the license for that board expired now - no problem. Now I suppose to update that board from 4.013 to 4.1 whatever - and I ran into some problems and suppose to download the full version - but in the download section theres only 3.4.8 Is it on purpose like that?
November 17, 20159 yr Is the license you selected to get that popup, one of the old "Legacy License" types? If so, that's normal since Legacy licenses won't have access to version 4. If this is a Standard License, however, please file a ticket to Customer Service under that license, and they'll investigate.
November 18, 20159 yr 2 hours ago, Mark H said: Is the license you selected to get that popup, one of the old "Legacy License" types? If so, that's normal since Legacy licenses won't have access to version 4. If this is a Standard License, however, please file a ticket to Customer Service under that license, and they'll investigate. I have an expired licence for forum-blog-gallery and could download only 3.x It expired only about half year ago. Is it an old "Legacy License" types?
November 18, 20159 yr Author 7 hours ago, Mark H said: Is the license you selected to get that popup, one of the old "Legacy License" types? If so, that's normal since Legacy licenses won't have access to version 4. If this is a Standard License, however, please file a ticket to Customer Service under that license, and they'll investigate. It is a standard license - I will file a ticket then.
November 18, 20159 yr 12 hours ago, Kjell Iver Johansen said: I had/have a testboard (with a valid license on 4.0) - and the license for that board expired now - no problem. Now I suppose to update that board from 4.013 to 4.1 whatever - and I ran into some problems and suppose to download the full version - but in the download section theres only 3.4.8 Is it on purpose like that? Sorry but didn't you say license for that board expired ..... if so then that is why cannot d/load 4.x.x
November 18, 20159 yr 11 hours ago, Kjell Iver Johansen said: It is a standard license - I will file a ticket then. In your case, the license would need to be active first in order to download the software. Thank you
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