Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted September 27, 20159 yr 4 hours ago my site went down. No idea what happened. All pages open to a blank page. I opened emergency ticket right away but no reply yet.
September 27, 20159 yr 22 minutes ago, broni said: 4 hours ago my site went down. No idea what happened. All pages open to a blank page. I opened emergency ticket right away but no reply yet. Wish I could help... You could be waiting a long time unless you show IPS the money. I did see something similar happen to another person. Want me to look for the post?
September 27, 20159 yr Just now, broni said: Thanks but it won't help in any way. You are right! Actually I found it and the resolution is missing from the post. Did you read your error files?
September 27, 20159 yr 4 minutes ago, broni said: I can't access my site so I can't read anything. Just what exactly do you have access to? Can your webhost or you restart some services to see if this helps?
September 27, 20159 yr Author I have access to nothing. My Home Page When you click on the above you'll see. Just blank page.
September 27, 20159 yr i already see it when i write on php on IP.Content in 3.4.X .... but i dont know if its the same in 4.X ...
September 27, 20159 yr Strange, I looked at the website then the source code and there's not a stitch of html but it did serve up the favicon!(?) I think Adriano Faria idea is the best start.
September 27, 20159 yr 2 minutes ago, tnn said: Strange, I looked at the website then the source code and there's not a stitch of html but it did serve up the favicon!(?) I think Adriano Faria idea is the best start. We shall see... My bets are on themes and cache, The other person this happened to added a mod.
September 27, 20159 yr Could be, I'm staying away from mods and themes until this version becomes stable. There are way too many issues that should not be happening for a commercial product.
September 27, 20159 yr broni I was on your site when it went down. I think it is a hosting problem as I went to refresh it said 500 error which tells me there is an internal server problem.
September 27, 20159 yr Author Not quite. The site is up but several things are not working. Can't create new topic, can't post replies.
September 27, 20159 yr 3 minutes ago, broni said: Not quite. The site is up but several things are not working. Can't create new topic, can't post replies. What did you do to get it running to this point?
September 27, 20159 yr 51 minutes ago, Zambooy said: broni I was on your site when it went down. I think it is a hosting problem as I went to refresh it said 500 error. And how did they fix this? Perhaps by using one of the rebuild/cache tools we can't have? Because using those don't fix the issue?
September 27, 20159 yr 28 minutes ago, broni said: Not quite. The site is up but several things are not working. Can't create new topic, can't post replies. You need to rebuild your cache. There is an underlying issue if I can jar my memory. 4.0 is different to the 3.0 in a lot if ways. Also extremely buggy.
September 27, 20159 yr Do you run suphp? I think this may possibly be it... Maybe... I had too many issues and they are jumbled in my brain. LOL... If you have Supho you can blame this one on lack of documentation for constants.php.... IPS can do it, or you would need to run a database query I can provide. This is a temp fix so you need to fix your issue or it will keep happening. We used to have tools for this, Grrr...
September 27, 20159 yr 4 minutes ago, broni said: How exactly would I do it? It might be beneficial to wait for IPB to finish and then asked them what went wrong and what did they do to get your board running (partially) again. And then of course get the information on the rest of the issues.
September 27, 20159 yr 11 minutes ago, tnn said: It might be beneficial to wait for IPB to finish and then asked them what went wrong and what did they do to get your board running (partially) again. And then of course get the information on the rest of the issues. It took 13 days for my critical tix to be resolved. LOL.. I just looked, it was suphp in my case. I kept running that query on a regular basis until it was solved.
Archived
This topic is now archived and is closed to further replies.