Jump to content

Priority Support Change in Fee


Recommended Posts

When i subscribed last month to priority support  , the fee was 225$ paid one time + 25$ each 6 month

now i received an Email , saying that it will be 100$ each 6 months , and includes doing the upgrade

at the end of the Email , it is mentioned that if i do not want to continue this service i can subscribe

This is unfair change, if i stop the service , then i have paid the original 225$ for one cycle only.


1- you should allow the refund of the 225$ with the change from 25$ to 100$ fee either we want to continue of not at least for members who subscribed for only one cycle.

2- any subscription for a service should be valid for at least one year without change , in case it contains and initial subscription payment.

3- the change from 25$ to 100$ (4 times ) is not adequate

4- In general we need faster support replies either for the normal or support subscriptions.,  the main reason that i subscribed to the priority support is that normal support takes long time to reply , please look into enhancing this for both.



Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...