Jump to content

Ticket wait times?

Featured Replies

Posted

Hello,

We recently upgraded our large board to IPS 4, and we are just having some problems. One of my tickets hasn't been answered in 2 days (tasks not running - things not getting rebuilt), and another I've had technician replies just no action (automated responses to run a wizard).

Is this a standard wait time for tickets right now or have mine been missed?

Thanks! Really eager to get things running smoothly.

  • Author

Still awaiting resolution of my tickets. Kind of regretting this upgrade, thought it would be easier to have issues taken care of :(

Archived

This topic is now archived and is closed to further replies.

Recently Browsing 0

  • No registered users viewing this page.