darmok1 Posted August 5, 2015 Share Posted August 5, 2015 Hello,We recently upgraded our large board to IPS 4, and we are just having some problems. One of my tickets hasn't been answered in 2 days (tasks not running - things not getting rebuilt), and another I've had technician replies just no action (automated responses to run a wizard).Is this a standard wait time for tickets right now or have mine been missed?Thanks! Really eager to get things running smoothly. Link to comment Share on other sites More sharing options...
newbie LAC Posted August 5, 2015 Share Posted August 5, 2015 Hello,https://www.invisionpower.com/legal/standards#tr Link to comment Share on other sites More sharing options...
darmok1 Posted August 7, 2015 Author Share Posted August 7, 2015 Still awaiting resolution of my tickets. Kind of regretting this upgrade, thought it would be easier to have issues taken care of Link to comment Share on other sites More sharing options...
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