Workbase Posted July 31, 2015 Share Posted July 31, 2015 Dear Invision. I was hoping i didn't have to write here to get an reply from you guys. But it's been 9 days since i got an reply from Tier || support and we are now on our way into a new weekend without support. I know that you have about 50 open tickets and you are working as fast as possible, but 9 days without any reply is a lot longer than i expected. I'm not asking for much, but some kind of reply, maybe a date or time for the support is much appreciated. Thomas Link to comment Share on other sites More sharing options...
Rhett Posted August 1, 2015 Share Posted August 1, 2015 I'm very sorry for the delays here, I have updated your ticket for you now with some more info as well. Thank you Link to comment Share on other sites More sharing options...
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