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What is the average TIER 2 response time ?

bcherup
in Technical Problems

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I'm just curious what the average TIER 2 response time is ? I'm debating on restoring my 3x as 4x seems to have issues

it all depends on what the issue is. I have had same day all the way to few days later as they were working on the problem.

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I've been waiting for 3 days now. Thank you for the response

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