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What is the SUPPORT tab (newbie question)


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Hi. New to IP Board and I see this option for Support in my main navigation.

But when I click on it I get an error message as follows:

The page you are trying to access is not available for your account.

Is this not part of my package?

Is this something I have to turn on?

It looks like it's sort of a built-in support / help desk - which is awesome and what I need (in addition to the forums).


Thanks in advance for guidance, support, help on this.






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Commerce is wonderful application with many helpful features. This is a support ticket system. First of all, you need to create support departaments. Go to AdminCP - Commerce - Support - Settings and press Create New. Fill the fields and save. That's all, but you can configure more many that. Just go to AdminCP - Commerce and start configuring your community now. Enjoy!

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