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I am trying to use the panel on V4 to upload and change the logo. I keep getting upload failed and have no idea why. I am new to this but the file is logo.png and its the exact size as the original there.

I have used the skin burning sky and have edited the logo text using photoshop 12.

is there a way I can find the file using an FTP cliet, as in the location and upload it directly ??

Thank you for any help anyone might give.

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Is your uploads directory writeable?

If you are not sure you can go to: ACP -> System -> Support -> Support -> System Check and scroll to the bottom.

​I checked Jim and all is ok.

  • /home/tourist/public_html/uploads is writable
  • /home/tourist/public_html/uploads/logs is writable
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I am trying to use the panel on V4 to upload and change the logo. I keep getting upload failed and have no idea why. I am new to this but the file is logo.png and its the exact size as the original there.

I have used the skin burning sky and have edited the logo text using photoshop 12.

is there a way I can find the file using an FTP cliet, as in the location and upload it directly ??

Thank you for any help anyone might give.

​Hi

BurningSky is my new theme and thank you for purchasing .... not sure why having this issue

shouldn't need to but did you delete the logo.png via admincp >> customization >> themes >> burningsky >> far right of theme name left click the 'pencil icon'  >> logo tab

delete that then try uploading yours  by using the 'choose file' option or drag and drop option (if doesn't work with one then try the other)

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I have tried this with no option to delete. The url of the forum is cyprus-tourist.com. The skin is great for the forum I wish to set up and worth every cent. I just need the image to be Cyprus Tourist

I have screen captured the ACP for you to see, there is no option to delete from what I can see but the logo is still on site?

I just tried both versions to upoad the new file and the original. Is it possible to do this via FTP maybe ??

 

forum.jpg

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I remade the logo, resaved it, and uploaded it again. No idea why but this worked. I did the job exactly the same on both occasions. Maybe a file glitch !!! All worked perfectly this time by drag and drop.

​phew .. thanks for that .. as you say some glitch when saving maybe didn't save as .png or something ... any other problems then feel free to contact me

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