Izaya Orihara Posted May 21, 2015 Share Posted May 21, 2015 And here I thought this member was lying..I feel bad now lol.Anyway, apparently it is possible for a user to accidentally delete their account on your forum. No warning, No prompt. Just deleted account.How? Apparently by adding an emoticon with their name.What she did was(In her own words)1) Went to account settings in the UCP2) Clicked display name3) Typed in new username and hit enter4) Went to google and found a bear symbol to put in front of my name because I wanted that instead of just Allybear5) Copy and pasted the bear symbol into the new username slot again (This was less than a minute later after I changed it the first time btw in case that had something to do with it. I was also using the default theme.)6) Hit enter7) Was logged out and all my stuff was deleted Link to comment Share on other sites More sharing options...
CheersnGears Posted May 21, 2015 Share Posted May 21, 2015 Interesting bug if true. Link to comment Share on other sites More sharing options...
-FP Posted May 21, 2015 Share Posted May 21, 2015 That bear has powers. Link to comment Share on other sites More sharing options...
-RAW- Posted May 21, 2015 Share Posted May 21, 2015 Ohh WoW Link to comment Share on other sites More sharing options...
MADMAN32395 Posted May 21, 2015 Share Posted May 21, 2015 was not sure how i did it on my test forums, but I did it one (fresh upgrade from 3.x to 4.x and after that I could not reproduce :c Link to comment Share on other sites More sharing options...
Izaya Orihara Posted May 21, 2015 Author Share Posted May 21, 2015 was not sure how i did it on my test forums, but I did it one (fresh upgrade from 3.x to 4.x and after that I could not reproduce :cso you said you did it once before but then you tried again but couldn't reproduce? Link to comment Share on other sites More sharing options...
Rhett Posted May 21, 2015 Share Posted May 21, 2015 And here I thought this member was lying..I feel bad now lol. Anyway, apparently it is possible for a user to accidentally delete their account on your forum. No warning, No prompt. Just deleted account. How? Apparently by adding an emoticon with their name. What she did was(In her own words) 1) Went to account settings in the UCP 2) Clicked display name 3) Typed in new username and hit enter 4) Went to google and found a bear symbol to put in front of my name because I wanted that instead of just Allybear 5) Copy and pasted the bear symbol into the new username slot again (This was less than a minute later after I changed it the first time btw in case that had something to do with it. I was also using the default theme.) 6) Hit enter 7) Was logged out and all my stuff was deleted Can you please clarify with this person what they entered? We would need to know what "symbol" they used here, I am not able to re-produce this in testing though. It actually even works with emoji Link to comment Share on other sites More sharing options...
Izaya Orihara Posted May 21, 2015 Author Share Posted May 21, 2015 Can you please clarify with this person what they entered? We would need to know what "symbol" they used here, I am not able to re-produce this in testing though. It actually even works with emoji Sure Rhett This is what she said directly You have to use the bear emote if it's going to delete the test account you can get it here https://www.google.com/search?q=bear+icon&oq=bear+icon&aqs=chrome..69i57.2397j0j7&sourceid=chrome&es_sm=0&ie=UTF-8#q=Allybear I copied it right there Copy it from the link don't click on it and then paste it in front of the username when you go to change it and then hit enter. Link to comment Share on other sites More sharing options...
Rhett Posted May 21, 2015 Share Posted May 21, 2015 I copied the emoji and it's working just fine still You wouldn't copy and paste a urls to the username, however doing so cuts off the url as expected, and hitting enter saves it, it's not deleting the account at all though. It looks like you may have other issues perhaps if you can still duplicate this? and if so what version? Link to comment Share on other sites More sharing options...
Izaya Orihara Posted May 21, 2015 Author Share Posted May 21, 2015 I copied the emoji and it's working just fine still You wouldn't copy and paste a urls to the username, however doing so cuts off the url as expected, and hitting enter saves it, it's not deleting the account at all though. It looks like you may have other issues perhaps if you can still duplicate this? and if so what version? I am on 4.0.4 at the moment. I am going to do the upgrade to 4.0.6.1 soon(probably tonight). So could this be something that only happens on my current version? Link to comment Share on other sites More sharing options...
Rhett Posted May 21, 2015 Share Posted May 21, 2015 Hard to say for sure, upgrade and test it though, then let us know. Are you able to duplicate this yourself on 404? Link to comment Share on other sites More sharing options...
Tripp★ Posted May 22, 2015 Share Posted May 22, 2015 I can confirm that this happens for me too; I just tested it. It seems it keeps going to the registration form.Used: ?A UsernameEdit: User account isn't deleted but it will not show up in the ACP, and the user wouldn't be able to access the site it would be as if they were deleted; it is still in the MySQL Database, however the person's username is now blank. When I put a username for them in the database (field: name) and it fixed it, the test account was restored and could be accessed again. @Dorian Gray @RhettEnviroment for me: IPS: 4.0.6 (Upgraded from 3.6.7 -> 4.0.4 -> 4.0.5 -> 4.0.5.1 -> 4.0.6)PHP Version: 5.5.21MySQL Version: 10.0.19-MariaDBCollation: utf8mb4_unicode_ciHTTPS on everywhere Link to comment Share on other sites More sharing options...
Hexsplosions Posted May 22, 2015 Share Posted May 22, 2015 I tried this on 4.0.5.1 and it took me to a page where it insisted I enter a display name to "create your account".The account was not deleted but it refused to let me navigate away from that page until I had corrected it.Might she have run out of display name changes at the precise point I reached? I can see how a user might be locked out by then. Link to comment Share on other sites More sharing options...
Tripp★ Posted May 22, 2015 Share Posted May 22, 2015 Mine was set to unlimited and no, it was completely locked out. So I don't think that's it. That said I don't think I was logged out either, I couldn't access anything and yet there wasn't a "Sign in" or "Register" button. It was more like as if I were banned, and instead of seeing and error message where ever I went, I just saw the registration form where ever I went. Link to comment Share on other sites More sharing options...
Ryan Ashbrook Posted May 22, 2015 Share Posted May 22, 2015 I would suggest submitting a ticket if you haven't already. Link to comment Share on other sites More sharing options...
Tripp★ Posted May 22, 2015 Share Posted May 22, 2015 @Ryan Ashbrook: I will get a bug submitted to the tracker. I have submitted a ticket to the bug tracker. As Dorian is offline, I will submit a support request if still required (Although mine was done on a test board, not a live site) where as I assume Dorian is doing it on a live site, thus... Not really appropriate for me to do it. @Dorian Gray: I think I'll leave the submitting as a support ticket up to you. It can be fixed with PHPMyAdmin, but you might want to do it through IPS Support like Ryan suggested. Link to comment Share on other sites More sharing options...
Izaya Orihara Posted May 22, 2015 Author Share Posted May 22, 2015 @Ryan Ashbrook: I will get a bug submitted to the tracker. I have submitted a ticket to the bug tracker. As Dorian is offline, I will submit a support request if still required (Although mine was done on a test board, not a live site) where as I assume Dorian is doing it on a live site, thus... Not really appropriate for me to do it. @Dorian Gray: I think I'll leave the submitting as a support ticket up to you. It can be fixed with PHPMyAdmin, but you might want to do it through IPS Support like Ryan suggested. Oh I am late with this. You're welcome to submit the ticket as it seems you may under the issue better than I do anyway lol. My admin can replicate it but I cant seem to myself. Link to comment Share on other sites More sharing options...
Tripp★ Posted May 22, 2015 Share Posted May 22, 2015 Alright, they apparently couldn't reproduce it on their end, which is very strange. I'll go forth and put in a ticket. Link to comment Share on other sites More sharing options...
Izaya Orihara Posted May 22, 2015 Author Share Posted May 22, 2015 Alright, they apparently couldn't reproduce it on their end, which is very strange. I'll go forth and put in a ticket.I would like to know how to get her posts back associated with her new account(same name) and not guest. Link to comment Share on other sites More sharing options...
Tripp★ Posted May 22, 2015 Share Posted May 22, 2015 My guess would be to "Merge" the accounts? Link to comment Share on other sites More sharing options...
theblackelk Posted May 22, 2015 Share Posted May 22, 2015 Well, I just upgraded and it deleted an account with no special letters. I regret upgrading already. Link to comment Share on other sites More sharing options...
Marcher Technologies Posted May 22, 2015 Share Posted May 22, 2015 Those of you encountering this on a live site, please submit a ticket. It is extremely likely they are simply hidden due to lack of a name and can be recovered so long as no drastic measures are taken based upon assumptions. Please let a support technician review your database. Link to comment Share on other sites More sharing options...
Management Charles Posted May 22, 2015 Management Share Posted May 22, 2015 Yes please submit a ticket. There's nothing we can do for you in a topic. Link to comment Share on other sites More sharing options...
Ocean West Posted May 22, 2015 Share Posted May 22, 2015 i had an account called rss bot - i couldn't find the account in ACP and user profile failed - it was missing the email address - it wouldn't even show up in the member list or staff list even though i could see it from the front of the site - I had to dive in the database to add an email address in order for it to see. I thought it was something each word in user name was 3 characters - or a bug with early release - once i added the email address it worked but. Link to comment Share on other sites More sharing options...
Tarun Posted May 22, 2015 Share Posted May 22, 2015 I wonder if it's changing the member's group. Link to comment Share on other sites More sharing options...
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