"IP address does not match." on download at remoteservices.invisionpower.com

[Jan Haan]

Hello `o,

I am having a problem downloading the IPS software from the client area. Yesterday I extended my licence to include the Pages application and since I wanted to install it now, I tryed to download it. Now always when clicking the "Download" button and being redirected to https://remoteservices.invisionpower.com/download/ips_9b154 the page says "IP address does not match." (with a 403 status code: access denied). I already tried relogging, deleteing my cookies, using other browsers, and resetting my IP by reconnecting.

Can anybody help me please? Thank you!

[Stuart Silvester]

Hello `o,

I am having a problem downloading the IPS software from the client area. Yesterday I extended my licence to include the Pages application and since I wanted to install it now, I tryed to download it. Now always when clicking the "Download" button and being redirected to https://remoteservices.invisionpower.com/download/ips_9b154 the page says "IP address does not match." (with a 403 status code: access denied). I already tried relogging, deleteing my cookies, using other browsers, and resetting my IP by reconnecting.

Can anybody help me please? Thank you!

​Hi,

This should be fixed, please try downloading it again.

Thank you.

[Jan Haan]

Working now, thank you. Did I do something wrong to cause that error?